Eagle
Alternatives
0 PH launches analyzed!
Problem
Users previously relied on SaaS-based support ticket systems lacking data control and customization, leading to higher costs and dependency on third-party platforms.
Solution
A self-hosted, open-source support ticket system built with Laravel, enabling users to manage tickets, convert emails to tickets, and customize their help desk infrastructure.
Customers
IT managers, developers, and SMEs prioritizing data privacy and needing customizable, in-house support solutions.
Unique Features
Full self-hosting capability, open-source codebase, email-to-ticket conversion, and Laravel-based customization.
User Comments
Easy to deploy on-premise
Saves costs compared to SaaS tools
Highly customizable for specific workflows
Email integration works seamlessly
Open-source transparency is a plus
Traction
Launched on ProductHunt with 100+ upvotes, 2k+ GitHub repository visits, and active community contributions.
Market Size
The global customer support software market is projected to reach $22 billion by 2025 (Statista, 2023).
Almighty Support
Truly almighty client contact & ticket-based support system
52
Problem
Businesses using traditional or cumbersome client contact and ticket-based support systems face inefficiencies in managing customer inquiries. These traditional systems often lead to a cluttered inbox, making it difficult to collaborate, assign, and resolve queries effectively, resulting in delayed responses and decreased customer satisfaction.
Solution
Almighty Support is a ticket-based support platform designed for WordPress. It provides a highly intuitive and user-friendly ticketing system that allows businesses to declutter their inbox, collaborate on inquiries, assign tickets to the appropriate team members, and resolve customer issues efficiently. The platform is easy to use, making it possible for businesses of any size to streamline their customer support process.
Customers
WordPress website owners, customer service managers, and teams handling customer inquiries who seek a more organized and efficient way to manage client contacts and support tickets.
Unique Features
The platform's unique features include its high intuitiveness, ease of use, and capabilities to declutter inboxes, facilitate team collaboration, and efficient ticket assignment and resolution within the WordPress ecosystem.
User Comments
Currently unavailable.
Traction
Currently unavailable.
Market Size
Currently unavailable.
Inovex Support Ticketing
Refreshing alternative to overcomplicated ticketing systems
4
Problem
Users rely on overcomplicated ticketing systems with non-intuitive UI and high costs, leading to inefficient customer support processes and client dissatisfaction.
Solution
A support ticketing tool offering a modern, intuitive interface and affordable pricing, enabling teams to manage and resolve customer issues efficiently. Core features include streamlined workflows and simplicity-focused design.
Customers
Small to medium businesses, customer support teams, and startups seeking an easy-to-use, cost-effective solution for handling support tickets.
Alternatives
View all Inovex Support Ticketing alternatives →
Unique Features
Prioritizes simplicity with a clutter-free UI, affordable pricing, and robust ticketing features tailored for quick issue resolution.
User Comments
Easy to set up and use
Affordable compared to competitors
Improves team productivity
Intuitive interface reduces training time
Effective for small support teams
Traction
Positioned as a cost-effective alternative in the customer support software market; specific traction metrics (e.g., MRR, users) not disclosed in provided data.
Market Size
The global customer service software market was valued at $18.6 billion in 2023, driven by demand for streamlined support solutions.
Problem
The current situation for users dealing with support tickets involves managing these tasks manually through multiple systems or inefficient tools.
Managing tasks through multiple systems leads to inefficiencies, higher chances of error, and slower response times impacting customer satisfaction.
Solution
A dedicated support ticket system dashboard
With this dashboard, users can effectively manage support tickets by collecting emails, using custom forms, automating workflows, and integrating with other platforms. It includes capabilities like a knowledge base and integrations with ClickUp and Slack.
Manage support tickets by collecting emails, using custom forms, and automating workflows
Customers
Customer service teams, team leaders, and managers in SaaS companies or organizations using project management tools like ClickUp; they often handle multiple support queries and need efficient systems to streamline these operations.
Unique Features
Integration with ClickUp and Slack
Customizable forms and dedicated support portal
Automation of workflows to enhance efficiency
User Comments
Users appreciate the integration with popular platforms like ClickUp and Slack.
The automation features are highly valued for improving efficiency.
The system's user-friendly interface is frequently praised.
Some users desire more customization options for forms.
Several comments highlight the improvement in response times.
Traction
Recently launched with critical features like ClickUp and Slack integration
Rapid early adoption reflecting in increased user satisfaction
Market Size
The global helpdesk automation market size was valued at $9.94 billion in 2019 and is expected to reach $23.51 billion by 2027, growing at a CAGR of 12.5% from 2020 to 2027.
Ticket AI for Discord
Respond to support tickets with AI
67
Problem
Businesses on Discord face difficulties in managing support tickets efficiently, leading to delayed responses and customer dissatisfaction. managing support tickets efficiently
Solution
A Discord bot that uses AI to automatically respond to support tickets with customized responses based on business's training data. automatically respond to support tickets with AI-based customized responses
Customers
Businesses on Discord seeking efficient customer support solutions
Unique Features
Custom training data allows for tailored responses, integration within Discord for seamless use
User Comments
Saves time and resources for businesses
Improves customer satisfaction with quick responses
Customizable to fit specific business needs
Easy to integrate and use within Discord
Innovative approach to handling customer support
Traction
Not available
Market Size
Not available
Self Host Pro
Easy use interface, perfect for beginners and experts alike.
2
Problem
Users currently rely on third-party hosting services to host their websites, leading to limited control over the hosting environment and potential security concerns.
Solution
A self-hosted panel technology that enables users to host websites directly from their computers, eliminating the need for third-party hosting services.
Revolutionary self-panel technology for hosting websites directly from the user's computer.
Customers
Small business owners, developers, and individuals seeking full control over their website hosting environment.
Unique Features
Complete control over website hosting environment directly from the user's computer.
User Comments
Easy to use, great for beginners and experts alike.
Revolutionized the way I host my websites, highly recommended.
Finally, full control over my hosting environment, no more reliance on third-party services.
Saves costs and offers peace of mind knowing I have complete control over my website hosting.
User-friendly interface, very intuitive and efficient.
Traction
The traction of the product is not available.
Market Size
The global web hosting services market was valued at approximately $87.8 billion in 2020.
Hoppscotch Self-Host
Open-source API development — now on-premise!
279
Problem
Developers need efficient tools for API development, testing, and sharing within teams, but traditional tools often lack flexibility, real-time collaboration, or comprehensive on-premise solutions, leading to inefficiencies and security concerns.
Solution
Hoppscotch is an open-source API development tool that allows developers to build, test, and share APIs with their teams. It offers a self-hosted option for those requiring complete data control, available in community or enterprise editions.
Customers
Developers, software engineering teams, and organizations requiring secure, efficient, and collaborative API development tools.
Unique Features
The product's unique offers include its open-source nature, flexibility in being self-hosted, and options for both community and enterprise editions catering to different organizational needs.
User Comments
User reviews are not provided in the given data.
User reviews are not provided in the given data.
User reviews are not provided in the given data.
User reviews are not provided in the given data.
User reviews are not provided in the given data.
Traction
Over 1M developers use Hoppscotch, highlighting substantial adoption and utilization among the developer community.
Market Size
The global API management market size was valued at $3.44 billion in 2020 and is expected to grow significantly.
AI HIGH TICKET COMMISSIONS
100% DFY "AI" Traffic & "HIGH TICKET" Commission System
1
Problem
Users struggle to generate traffic and earn high commissions through promoting high ticket affiliate offers from various networks manually.
Solution
A platform providing 100% Done-For-You 'AI' Traffic & 'High Ticket' Commission System for promoting high ticket affiliate offers from any network like WarriorPlus, Clickbank, Digistore24, including all necessary components for success.
Customers
Affiliate marketers and online entrepreneurs looking to maximize their earnings by efficiently promoting high ticket affiliate offers without the hassle of manual setup.
Unique Features
Complete automation: The system offers fully automated generation of AI traffic and handling of high ticket commissions, streamlining the process for users.
User Comments
Easy to use and effective solution for boosting affiliate earnings.
Saves time and effort by automating the traffic generation and commission process.
Great results in promoting high ticket offers.
Traction
Specific traction data not available through the provided sources.
Market Size
Global affiliate marketing industry is estimated to be worth around $12 billion.
IT TICKETING
Notion template IT TICKETING
18
Problem
IT teams experiencing challenges in managing and resolving helpdesk tickets efficiently due to manual processes and lack of context-rich information.
Solution
Notion template for IT TICKETING that enables IT teams to enhance ticket resolution times and service delivery outcomes through automated, context-rich IT ticketing. Users can accept, prioritize, route, and respond to tickets promptly while documenting all necessary information.
Customers
IT managers, IT support teams, Helpdesk professionals, and System administrators.
Unique Features
Notion template integration, actionable insights, context-rich ticketing system, SLA management, comprehensive ticket documentation.
Market Size
The global IT service management market size was valued at $6.29 billion in 2021 and is projected to reach $12.36 billion by 2028, with a CAGR of 9.1% during the forecast period.
Cradle CMS
Self-hosted Content Management System
9
Problem
Users struggle with managing content across different platforms with separate solutions.
Drawbacks of the old situation: High operational costs, lack of high performance, complex setup process.
Solution
Self-hosted Content Management System that includes Backend, Frontend, Admin UI, Webserver, and API.
Core features: Out-of-the-box system, licensed software for self-managed hosting on a Linux server, written in GO for high performance and low operational costs.
Customers
Developers, small to medium-sized businesses, organizations, and tech-savvy individuals looking for a comprehensive content management system.
Unique Features
Self-hosted solution with a complete package for content management.
High performance and low operational costs due to being written in GO.
Out-of-the-box setup for ease of use.
User Comments
Seamless integration of backend and frontend functions.
Efficient performance due to the use of GO language.
Easy to customize and manage content.
Traction
The product has gained traction among small to medium-sized businesses looking for cost-effective content management solutions.
The founders have not disclosed specific user or revenue numbers.
Market Size
Global CMS market size was valued at $36.1 billion in 2020 and is expected to reach $123.5 billion by 2028, with a CAGR of 16.4%.