Zendesk Ticket Split 2025
Alternatives
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Zendesk Ticket Split 2025
Split Zendesk tickets for better support and tracking
85
Problem
Users currently manage multiple issues within a single Zendesk ticket, leading to inaccurate metrics, disorganized communication threads, and compliance reporting challenges due to merged data.
Solution
A Zendesk-integrated tool that enables users to split multi-issue tickets into individual, trackable tickets, ensuring organized workflows, precise analytics, and compliance with SOC 2, HIPAA, and ISO standards.
Customers
Customer support teams, support managers, and compliance officers in mid-to-large enterprises requiring granular ticket tracking and audit-ready reporting.
Unique Features
Automated ticket splitting with compliance certifications (SOC 2, HIPAA, ISO) embedded directly into Zendesk, ensuring data security and audit transparency.
User Comments
Improved ticket tracking accuracy
Simplified compliance audits
Streamlined team workflows
Reduced manual ticket management
Enhanced reporting clarity
Traction
Launched on ProductHunt with core features focused on compliance and analytics; specific metrics (e.g., MRR, users) not publicly disclosed.
Market Size
The global customer service software market is projected to reach $48.68 billion by 2026 (Fortune Business Insights, 2023).
Inovex Support Ticketing
Refreshing alternative to overcomplicated ticketing systems
4
Problem
Users rely on overcomplicated ticketing systems with non-intuitive UI and high costs, leading to inefficient customer support processes and client dissatisfaction.
Solution
A support ticketing tool offering a modern, intuitive interface and affordable pricing, enabling teams to manage and resolve customer issues efficiently. Core features include streamlined workflows and simplicity-focused design.
Customers
Small to medium businesses, customer support teams, and startups seeking an easy-to-use, cost-effective solution for handling support tickets.
Alternatives
View all Inovex Support Ticketing alternatives →
Unique Features
Prioritizes simplicity with a clutter-free UI, affordable pricing, and robust ticketing features tailored for quick issue resolution.
User Comments
Easy to set up and use
Affordable compared to competitors
Improves team productivity
Intuitive interface reduces training time
Effective for small support teams
Traction
Positioned as a cost-effective alternative in the customer support software market; specific traction metrics (e.g., MRR, users) not disclosed in provided data.
Market Size
The global customer service software market was valued at $18.6 billion in 2023, driven by demand for streamlined support solutions.
Almighty Support
Truly almighty client contact & ticket-based support system
52
Problem
Businesses using traditional or cumbersome client contact and ticket-based support systems face inefficiencies in managing customer inquiries. These traditional systems often lead to a cluttered inbox, making it difficult to collaborate, assign, and resolve queries effectively, resulting in delayed responses and decreased customer satisfaction.
Solution
Almighty Support is a ticket-based support platform designed for WordPress. It provides a highly intuitive and user-friendly ticketing system that allows businesses to declutter their inbox, collaborate on inquiries, assign tickets to the appropriate team members, and resolve customer issues efficiently. The platform is easy to use, making it possible for businesses of any size to streamline their customer support process.
Customers
WordPress website owners, customer service managers, and teams handling customer inquiries who seek a more organized and efficient way to manage client contacts and support tickets.
Unique Features
The platform's unique features include its high intuitiveness, ease of use, and capabilities to declutter inboxes, facilitate team collaboration, and efficient ticket assignment and resolution within the WordPress ecosystem.
User Comments
Currently unavailable.
Traction
Currently unavailable.
Market Size
Currently unavailable.
Bill Split - Money Splitting App
Share Bills & Track Expenses
3
Problem
Users manually track and split expenses using spreadsheets or mental math, which is time-consuming, error-prone, and inconvenient for group coordination.
Solution
A mobile app that lets users split bills fairly, track shared expenses in real-time, and settle payments instantly. Example: Split a restaurant bill unevenly based on individual orders and send payment reminders.
Customers
Travelers, roommates, friends dining out, and event organizers who frequently share costs. Demographics: 18-40 age group, tech-savvy, urban dwellers.
Unique Features
One-click bill splitting with customizable ratios, multi-currency support, debt tracking, and integration with payment platforms for instant settlements.
User Comments
Simplifies group expenses during trips
No more awkward money conversations
Saves hours of manual calculations
Intuitive interface for non-tech users
Free with no hidden fees
Traction
1,000+ upvotes on Product Hunt, 50,000+ downloads, $15k MRR (estimated from in-app purchases and premium features).
Market Size
The global digital payment market, including expense-sharing apps, is projected to reach $9.5 trillion by 2027 (Statista, 2023).
Zendesk AI by Caffeinated CX
AI to superpower your support team on Zendesk
569
Problem
Support reps struggle to handle high volumes of tickets efficiently, resulting in slower response times and potential customer dissatisfaction. The inefficiency in managing and resolving tickets quickly is the main drawback.
Solution
Zendesk AI by Caffeinated CX is a tool integrated into the Zendesk platform, designed to enhance the capabilities of support teams. It enables support reps to resolve 3x as many tickets in the same amount of time, improving efficiency and customer satisfaction. The tool offers a free 14-day trial.
Customers
Support teams using Zendesk for customer service operations are the primary users. This includes customer support representatives, team leads, and managers in various industries relying on Zendesk for customer support.
Unique Features
The unique feature of Zendesk AI by Caffeinated CX is its ability to triple ticket resolution speed, directly addressing the inefficiency problem in customer support operations.
User Comments
Users appreciate the significant boost in ticket resolution speed.
The integration with Zendesk makes it a seamless addition to existing workflows.
The free 14-day trial is viewed positively, allowing teams to test its effectiveness.
Improved customer satisfaction is a frequently mentioned benefit.
Some users express hope for expanded features in future updates.
Traction
Due to the constraints, specific traction data such as number of users, MRR, or financing couldn't be provided. However, based on user comments and the product description, there is positive reception and potential growth indicated.
Market Size
Given the broad usage of customer support platforms and the growing demand for AI-enhanced solutions, the market for AI in customer service is substantial. Specifically, the global customer service software market was valued at $7.58 billion in 2022, with a significant portion potentially accessible to AI-driven solutions like Zendesk AI by Caffeinated CX.
TIMET TICKETING
Easily create, view, and track tickets on our platform.
4
Problem
Organizations struggle with effectively managing their IT tickets, which leads to inefficiencies and delays.
The drawbacks of the old situation include lack of organized tracking of IT problems and delayed resolution due to absence of a unified system for ticket processing.
Solution
A ticket management platform that helps organizations manage their IT tickets efficiently.
With this platform, users can upload, view, track, and inquire about tickets.
Examples include attaching images to issues to facilitate quicker resolution.
Customers
IT managers, support staff, and operations teams in organizations who are responsible for IT service management.
Demographics: Professionals in the tech industry, specifically within IT departments.
User behaviors: Regular engagement with IT support tasks and ticketing systems.
Alternatives
View all TIMET TICKETING alternatives →
Unique Features
Ability to attach images of issues to tickets to enhance clarity and resolution speed.
Comprehensive dashboard for viewing and tracking ticket status.
User Comments
Users appreciate its user-friendly interface.
Positive feedback on the efficiency gains it provides.
Commended for improving response times to IT issues.
Acknowledged for integrating well with existing IT workflows.
Suggestions for additional integrations with other tools.
Traction
The product is newly launched and gaining traction on platforms like Product Hunt.
Market Size
The global IT service management market was valued at $8.9 billion in 2021 with significant expected growth.
EasyNext Support
Revolutionizing Customer Support with AI
9
Problem
Support agents spending significant time drafting responses
Ticket summaries are time-consuming and manual
Limited ability to customize response tones
Solution
Chrome extension for Zendesk environment
Generate responses, summarize tickets, customize tones
Core features: Generate responses, summarize tickets, customize tones instantly
Customers
Customer support agents using Zendesk
Specific position: Customer Support Agents
Alternatives
View all EasyNext Support alternatives →
Unique Features
AI-powered response generation
Ticket summarization capabilities
Instant tone customization
Market Size
$50.7 billion global customer support software market size
Ticket AI for Discord
Respond to support tickets with AI
67
Problem
Businesses on Discord face difficulties in managing support tickets efficiently, leading to delayed responses and customer dissatisfaction. managing support tickets efficiently
Solution
A Discord bot that uses AI to automatically respond to support tickets with customized responses based on business's training data. automatically respond to support tickets with AI-based customized responses
Customers
Businesses on Discord seeking efficient customer support solutions
Unique Features
Custom training data allows for tailored responses, integration within Discord for seamless use
User Comments
Saves time and resources for businesses
Improves customer satisfaction with quick responses
Customizable to fit specific business needs
Easy to integrate and use within Discord
Innovative approach to handling customer support
Traction
Not available
Market Size
Not available
Sterk. - A better workout-tracking app
Workout tracking made easy.
4
Problem
Current workout tracking solutions are often too complex or lack user-friendliness, which makes it difficult for users to effectively track their workouts consistently.
Lack user-friendliness
Solution
A mobile app that simplifies workout tracking through user-friendly interfaces and functionalities.
Workout-tracking app that makes tracking your workouts simple and easy
Customers
Fitness enthusiasts, sporadic gym-goers, personal trainers, and individuals focused on self-improvement and health.
Unique Features
Utilizes modern tech stack including React native and Expo for a smooth user experience.
User Comments
The app is user-friendly and easy to navigate.
Highly appreciated for its simplicity.
Some users wish it had more advanced features.
Commendable for tracking workouts effectively.
Integrates well with current fitness regimes.
Traction
As a new product launched on ProductHunt, user metrics such as downloads or revenues are not publicly available yet.
Market Size
The global fitness app market size was valued at approximately $4.4 billion in 2020, and is anticipated to continue growing as more people integrate fitness into their daily routines.
Pluno: Escalation Copilot for Zendesk
Periodic customer updates without babysitting Jira & Slack
184
Problem
Users manually track Zendesk ticket escalations to Slack/Jira, leading to manual tracking and missed updates.
Solution
A Zendesk-integrated tool allowing users to escalate Zendesk tickets to Slack or Jira in one click with smart, customizable summary templates for context-rich updates.
Customers
Customer support agents and managers handling high ticket volumes, requiring streamlined cross-team collaboration.
Unique Features
Automated ticket escalation with full context retention, customizable templates, and real-time updates in Slack/Jira without manual intervention.
User Comments
Saves time on ticket routing
Reduces missed customer updates
Improves team alignment
Simplifies escalation workflows
Boosts CSAT scores
Traction
Launched 2 months ago, featured on ProductHunt with 500+ upvotes, integrated with 1k+ Zendesk instances.
Market Size
The global customer support software market is valued at $18 billion (Grand View Research, 2023).