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Sekker
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Sekker
Customer experience surveys
# Customer Service Assistant
Featured on : Feb 4. 2024
Featured on : Feb 4. 2024
What is Sekker?
Sekker allows you to collect customer reviews in a fun, fast, and intuitive way, Collect valuable feedback and analyze it via our smart dashboard with real-time capabilities, detailed metrics, and advanced filtering options.
Problem
Businesses struggle to engage customers in providing feedback, facing low response rates and lacking insightful data for improvement due to unengaging and outdated survey methods.
Solution
Sekker is a smart dashboard tool that allows businesses to collect customer reviews in a fun, fast, and intuitive way. It features real-time capabilities, detailed metrics, and advanced filtering options for analyzing valuable feedback.
Customers
Businesses across various industries looking to improve their customer experience and product offerings through detailed customer feedback.
Unique Features
Its unique approach to engage customers in providing feedback through a fun, fast, and intuitive method sets it apart. The smart dashboard with real-time capabilities and advanced analytics further distinguishes it.
User Comments
Users appreciate the platform's user-friendly interface.
The real-time feedback collection is highly valued.
Advanced filtering options allow for detailed insights.
The method of making surveys engaging is highly effective.
Some users wish for more customization options.
Traction
As of my last update, specific traction data like MRR, user numbers, or financing rounds for Sekker were not publicly disclosed.
Market Size
The global customer experience management market was valued at $7.6 billion in 2020 and is expected to grow significantly.