Hidden Gems - Shopify Pre & Post Surveys
Uncover insights to help you learn from your customers.
# E-commerce AssistantWhat is Hidden Gems - Shopify Pre & Post Surveys?
customer data without disrupting the shopping experience. Beautiful, powerful surveys that customers will enjoy. Unlike traditional surveys that overwhelm customers, our Question Flow approach presents one question at a time at optimal moments.
Problem
Shopify store owners currently use traditional surveys that overwhelm customers with all questions at once, leading to low response rates and unreliable data.
Solution
A Shopify app enabling Question Flow approach presenting one question at a time at optimal moments, integrating seamlessly with stores to collect insights without disrupting checkout.
Customers
Shopify store owners, particularly e-commerce businesses focused on improving customer experience and retention through actionable data.
Unique Features
Surveys designed as interactive flows triggered contextually (e.g., post-purchase), using gamification and mobile-first UI to boost engagement.
User Comments
Easy setup and visually appealing surveys
Increased response rates compared to old tools
Actionable insights for product improvements
Smooth integration with Shopify analytics
Positive customer feedback on survey experience
Traction
Launched in 2023, 1,200+ Shopify stores installed, 4.8/5 average rating, featured on ProductHunt homepage with 500+ upvotes.
Market Size
Global e-commerce survey software market projected to reach $5.1 billion by 2027, with Shopify’s 4+ million merchants as core adopters.
