What is Customer Portal?
A sleek, website-like experience uniting every post-sale interaction in one place—think kick-off to project delivery, hyper-care, and beyond. It helps you: 🎯 Fast-track time to value 🤝 Ensure visibility and shared accountability 💬 Boost customer engagement
Problem
Customers struggle with post-sale interactions scattered across multiple platforms, leading to inefficiencies and lack of visibility in customer engagements.
Solution
A centralized customer portal that offers a unified, website-like experience for all post-sale interactions, including project kick-off, hyper-care, and more.
Fast-track time to value, ensure visibility and shared accountability, boost customer engagement.
Customers
Customer success managers, project managers, and support teams who aim to streamline post-sale interactions and enhance customer relationships.
Unique Features
Centralized post-sale interaction hub, unified customer engagement platform, fast-track customer value realization.
User Comments
Simplifies our customer interactions and engagement processes.
Everything we need in one place, highly convenient.
Great tool for maintaining customer relationships and delivering value efficiently.
User-friendly interface and effective in boosting customer engagement.
Highly recommended for teams focused on customer success and post-sale support.
Traction
200k monthly active users with an annual revenue run rate of $1.5 million.
Market Size
The customer relationship management market was valued at $40.2 billion in 2021, with a projected growth to reach $113.46 billion by 2028.