Customer Download Hub
Up-to-date, on-demand file access for Wix Store Customers
# E-commerce AssistantWhat is Customer Download Hub?
Give Wix Store customers instant, self-service access to their digital downloads anytime — always up-to-date, no expired links, no extra storage fees. Simple, secure, and fast to set up. Perfect for software, eBooks, music, templates, videos & more.
Problem
Wix Store customers currently receive downloadable product links via email that expire over time, leading to expired links requiring customer support intervention and additional storage fees for merchants to maintain access.
Solution
A self-service customer dashboard integrated with Wix Stores, enabling users to provide permanent, updatable download links for digital products. Merchants can update files post-purchase, and customers access their purchases anytime via a centralized hub.
Customers
Wix Store merchants selling digital goods (software, eBooks, templates, etc.), particularly small businesses focused on reducing operational overhead and improving customer experience.
Unique Features
Always-updated file versions for customers, no link expiration, direct Wix integration without third-party storage costs, and bulk upload/update capabilities.
User Comments
Solves constant support requests for expired links
Easy setup within Wix ecosystem
Saved storage costs compared to Google Drive/Dropbox
Customers appreciate lifetime access to purchases
Ideal for frequent file updates like software patches
Traction
Launched on ProductHunt (81 upvotes as of analysis)
No disclosed revenue/user metrics; positioned as niche solution for Wix's 230M+ user ecosystem
Market Size
Wix hosts over 230M users globally. Digital product market size projected to reach $175B+ by 2027 (Statista), with Wix Stores powering 5%+ of US ecommerce sites.
