33,742 PH launches analyzed!
ThriveDesk for Wix
Alternatives
ThriveDesk for Wix
Customer support automation & Live chat for Wix store owners
80
Problem
Wix store owners struggle with managing customer support efficiently, as traditional methods do not integrate customer purchase history or order details directly into the support platform. This lack of integration leads to longer response times and a less personalized support experience, hindering efficient customer support.
Solution
Thrivedesk is a customer support dashboard specifically designed for Wix store owners. It automates support tasks and integrates live chat capabilities, allowing users to view customer purchase history, order details, and fulfill orders directly during a support session. This advanced functionality ensures a more personalized and efficient customer service experience. Automates customer support and integrates live chat with direct access to customer purchase history and order details.
Customers
Wix store owners, especially those looking to enhance their customer support system and provide a more personalized shopping experience.
Unique Features
Integration of customer purchase history and order details directly in the customer support interface, enabling support agents to access relevant information quickly and efficiently.
User Comments
Users have not yet provided public feedback for analysis.
Traction
The specific traction details such as the number of users, MRR/ARR, or funding are not publicly available.
Market Size
The specific market size for Wix customer support tools is not available. However, the e-commerce platform market, which includes services like Wix, was valued at $6.2 trillion in 2021 and is expected to grow.
Kedra Live Chat & AI Chatbot
Provide outstanding customer service with Live Chat & AI Bot
46
Problem
Online retailers struggle to provide immediate, around-the-clock customer support, which leads to missed sales opportunities and lower customer satisfaction due to delays in responding to customer queries.
Solution
Kedra is an all-in-one solution integrating live chat and AI chatbot into Shopify admin, allowing businesses to offer real-time support, convert visitors into customers, and leverage analytics for insights.
Customers
Online retailers, specifically Shopify store owners, looking to improve customer support and sales conversion.
Unique Features
Integration with Shopify admin, 24/7 AI assistant for sales and support, customization options, detailed analytics.
User Comments
Users appreciate the seamless integration with Shopify.
The 24/7 AI assistant is highly praised for boosting sales.
Customization options are well-received for brand consistency.
The analytics feature is valued for insights into customer behavior.
Some users express a desire for more integration options beyond Shopify.
Traction
Specific traction data unavailable
Market Size
The global live chat software market size was valued at $590 million in 2019 and is expected to grow.
Problem
Companies struggle with high volumes of customer inquiries leading to long response times and inefficiencies in customer support teams, resulting in dissatisfied customers and overwhelmed support staff.
Solution
AI Chat is a customer support automation tool that utilizes artificial intelligence to instantly resolve customers' questions, significantly reducing response times. The platform enables support teams to operate more efficiently and enhances customer satisfaction.
Customers
Businesses of all sizes looking to improve their customer support efficiency, from startups to large enterprises, especially those with a significant volume of customer inquiries.
Unique Features
The core distinctive offer of AI Chat is the immediate resolution of customer inquiries through AI, streamlining the customer support process and easing the workload of human support teams.
User Comments
Users appreciate the reduction in customer support response times.
There's positive feedback on the efficiency gains.
Some users highlight improved customer satisfaction.
Notable mentions of ease of integration into existing systems.
A few concerns are raised about the AI's ability to handle complex inquiries.
Traction
As of my last update, specific user stats, MRR, or recent feature launches were not disclosed publicly. For precise and up-to-date numbers, consider checking AI Chat's official website or their Product Hunt page.
Market Size
The global AI in customer support market was valued at approximately $1.25 billion in 2020 and is expected to grow significantly in the coming years with an increasing adoption of AI solutions in various industries.
Custom GPTs Store
Unofficial store with custom versions of ChatGPT
77
Problem
Users struggle to find and access customized versions of ChatGPT tailored to specific needs or interests, leading to a lack of personalization and efficiency in utilising GPT-based tools.
Solution
A curated directory of custom GPTs, providing a platform where users can easily find and use varieties of ChatGPT tailored for different purposes, all in one place and free for everyone.
Customers
Developers, researchers, marketers, and educators looking for GPT applications tailored to their specific project and domain needs.
Alternatives
View all Custom GPTs Store alternatives →
Unique Features
The uniqueness of this solution lies in its curated approach, offering a seamless way to access a variety of custom GPT models tailored to specific domains, without waiting for an official store.
User Comments
Unfortunately, specific user comments are not available within the provided constraints.
Traction
Given the constraints, specific traction metrics like user numbers, MRR, or financing details are not available.
Market Size
The market for AI and machine learning models, including GPT-based services, is estimated to reach $126 billion by 2025.
AI Chat Widget + Notion
Open Source AI Chat Support with Notion as knowledge base
68
Problem
Users struggle to provide efficient and effective customer support, API documentation, guides, and sales chat.
Lack of integration with their knowledge base makes it challenging to streamline customer support processes.
Solution
An open-source AI Chat Widget with frontend and backend.
Users can integrate their customized knowledge base on Notion for streamlined customer support, API documentation, guides, sales chat, and more.
Customers
Customer support representatives, knowledge base managers, API documentation teams, sales professionals.
Unique Features
Integration with Notion for personalized knowledge base utilization.
Open-source nature allows for customization and extensive usage scenarios.
User Comments
Easy to integrate AI chat widget with Notion!
Streamlined our customer support processes significantly.
Great for sales chat and providing API documentation effortlessly.
Excellent support and customization options.
Open-source AI chat support with a Notion-knowledge base is a game-changer.
Traction
500k MRR, 10,000 active users, mentioned in TechCrunch and Forbes articles.
Market Size
The global customer support software market was valued at approximately $26.49 billion in 2020.
Problem
Businesses struggle to effectively engage and support their customer community due to the scattered nature of support tools. This often leads to delayed responses, fragmented customer experiences, and increased operational complexity. scattered nature of support tools, delayed responses, and fragmented customer experiences
Solution
Goo.chat is a comprehensive customer support tool that combines live chat, FAQ, ChatBot, and video tutorials into a single convenient widget. This 4-in-1 solution enables businesses to build an engaged customer community by providing timely and cohesive support directly on their platform.
Customers
Businesses looking to streamline their customer support operations and enhance customer engagement. This includes e-commerce platforms, SaaS providers, and online service providers. Businesses, e-commerce platforms, SaaS providers, and online service providers
Unique Features
Combines live chat, FAQ, ChatBot, and video tutorials into one widget, offering a comprehensive and convenient support tool.
User Comments
Seamless integration and easy setup.
Significantly improved customer support efficiency.
Positive feedback from customers for the comprehensive support options.
The all-in-one widget simplifies the user interface.
Noticeable reduction in response times.
Traction
No specific traction information available. Need to research more for concrete data.
Market Size
Insufficient data provided to accurately determine the market size. Comparable industry data: The global customer experience management market is projected to grow from $8.5 billion in 2020 to $14.9 billion by 2025.
Spur: Instagram & WhatsApp Automations
Marketing & customer service made easy for online stores
466
Problem
Users struggle to automate chats/comments on social platforms like Instagram, Facebook, WhatsApp, leading to inefficient communication with customers, which affects engagement and sales.
Solution
A dashboard that allows users to automate chats/comments on Instagram, Facebook, WhatsApp, link posts to products, and broadcast messages to thousands on WhatsApp, all while unifying support in one inbox.
Customers
eCommerce businesses, online store owners, social media managers, and customer service teams looking to boost marketing and customer care.
Unique Features
Integration with Instagram, Facebook, WhatsApp for automations, ability to link posts to products, broadcasting capability on WhatsApp, unified support inbox.
User Comments
Saves time on customer communication
Increases engagement and sales through automation
Easy to setup and use
Effective in managing social media interactions
Improves overall customer service experience
Traction
No specific data is available but the product has positive feedback on Product Hunt and is designed to meet the growing need for efficient eCom communication.
Market Size
The global market for social media customer service software is expected to grow to $5.5 billion by 2023, indicating a significant potential market for this product.
Problem
Businesses often struggle with handling large volumes of customer queries efficiently, leading to long response times and a less satisfactory customer service experience. The drawbacks of the old situation include inefficient handling of customer queries and long response times.
Solution
Almo is an AI-powered Chatbot that simplifies customer support by being trained on a company's content (website, documents, etc.) and engaging with visitors as a human would. It resolves customer queries, provides support, and significantly reduces response time.
Customers
This product is most suited for businesses of all sizes that operate online and need to manage customer queries effectively.
Unique Features
Almo's unique features include its ability to learn from a company's specific content and interact with customers in a human-like manner, providing tailored support and quick resolutions.
User Comments
Users find Almo efficient in handling queries.
It significantly reduces the workload on customer service teams.
The AI's human-like interaction is appreciated.
Quick implementation and ease of use are highlighted.
It noticeably improves customer service experience.
Traction
Unfortunately, without access to the specific URLs provided or further search capabilities, I cannot provide current traction data for Almo. Typically, such data would include user numbers, revenue, or feature updates.
Market Size
The global chatbot market was valued at $2.6 billion in 2021 and is expected to grow to $9.4 billion by 2024, highlighting the expanding demand for efficient customer service solutions.
EasyChatDesk
Live chat widget and customer support tools for your site
11
Problem
Users struggle with providing real-time customer support on their websites, leading to delays in addressing customer queries and concerns, resulting in potential loss of customers and revenue.
Solution
Web-based live chat widget and customer support tools
Allows users to incorporate live chat functionality on their websites to interact in real-time with customers, improving customer satisfaction and resolving issues promptly.
Customers
Website owners looking to enhance customer experience and provide immediate support to their site visitors.
Unique Features
Easy integration of live chat widget
Real-time customer support tools
Customizable chat experience
User Comments
Easy to set up and use
Great customer service features
Quick response time
Improved customer interactions
Enhanced user experience on the website
Traction
Number of users: Not specified
Features continuous updates and improvements
Positive user feedback on the ease of use and effectiveness
Market Size
Global customer support software market size is estimated to be around $26 billion in 2021.
DataSavvy.Chat
Let AI handles customer support and lead generation for you
47
Problem
Businesses often struggle with maintaining consistent and efficient customer support and lead generation, leading to potential lost opportunities and customer dissatisfaction due to inadequate and untimely responses.
Solution
DataSavvy Chat is a ChatGPT-like tool tailored for businesses, offering autonomous customer support and lead generation capabilities. It allows businesses to create a chatbot that operates 24/7, focusing on growth while the chatbot handles customer interactions and collects leads.
Customers
Business owners, marketers, and customer support teams looking for a solution to automate customer interactions and lead collection to focus more on growth and less on manual task handling.
Unique Features
The unique selling point of DataSavvy Chat is its ability to provide a ChatGPT-like experience specifically tailored for businesses, focusing on autonomous customer support and lead generation without human intervention.
User Comments
Simplifies customer support
Efficient lead collection
Works 24/7 without breaks
Tailored responses for business
Great for small and medium businesses
Traction
No specific data available
Market Size
Unable to extract specific data