ThriveDesk for Wix
Alternatives
43,025 PH launches analyzed!
ThriveDesk for Wix
Customer support automation & Live chat for Wix store owners
80
Problem
Wix store owners struggle with managing customer support efficiently, as traditional methods do not integrate customer purchase history or order details directly into the support platform. This lack of integration leads to longer response times and a less personalized support experience, hindering efficient customer support.
Solution
Thrivedesk is a customer support dashboard specifically designed for Wix store owners. It automates support tasks and integrates live chat capabilities, allowing users to view customer purchase history, order details, and fulfill orders directly during a support session. This advanced functionality ensures a more personalized and efficient customer service experience. Automates customer support and integrates live chat with direct access to customer purchase history and order details.
Customers
Wix store owners, especially those looking to enhance their customer support system and provide a more personalized shopping experience.
Unique Features
Integration of customer purchase history and order details directly in the customer support interface, enabling support agents to access relevant information quickly and efficiently.
User Comments
Users have not yet provided public feedback for analysis.
Traction
The specific traction details such as the number of users, MRR/ARR, or funding are not publicly available.
Market Size
The specific market size for Wix customer support tools is not available. However, the e-commerce platform market, which includes services like Wix, was valued at $6.2 trillion in 2021 and is expected to grow.
Zivor Live Chat
All-in-One Live Chat & Customer Engagement Platform
6
Problem
Users face challenges in providing real-time customer support and engaging with customers efficiently.
Drawbacks: Lack of immediate responses, difficulty managing customer queries across multiple channels, and low customer engagement due to delayed interactions.
Solution
A comprehensive live chat solution with features such as real-time customer support, AI chatbots, and multi-channel integration.
Core features: Real-time customer support, AI chatbot assistance, seamless multi-channel integration.
Customers
Customer support teams, service providers, e-commerce businesses, and online platforms looking to enhance customer service and engagement.
Unique Features
The combination of real-time customer support, AI chatbots, and multi-channel integration sets Zivor apart.
Effortlessly boosting customer engagement through seamless interactions.
User Comments
Easy-to-use interface, the AI chatbot is a time-saver.
Efficient customer service management, improved response time.
Enhanced customer engagement, satisfied with the multi-channel integration.
Great tool for real-time support, integrates well with existing platforms.
AI chatbots improve efficiency, seamless transition between channels.
Traction
Zivor has gained significant traction with a growing user base and positive user reviews.
Expanding features and functionalities based on user feedback.
An increase in active users and positive revenue growth.
Market Size
Global live chat software market is estimated to reach approximately $1.3 billion by 2026.
Increasing demand for real-time customer support solutions is driving market growth.
Kedra Live Chat & AI Chatbot
Provide outstanding customer service with Live Chat & AI Bot
46
Problem
Online retailers struggle to provide immediate, around-the-clock customer support, which leads to missed sales opportunities and lower customer satisfaction due to delays in responding to customer queries.
Solution
Kedra is an all-in-one solution integrating live chat and AI chatbot into Shopify admin, allowing businesses to offer real-time support, convert visitors into customers, and leverage analytics for insights.
Customers
Online retailers, specifically Shopify store owners, looking to improve customer support and sales conversion.
Unique Features
Integration with Shopify admin, 24/7 AI assistant for sales and support, customization options, detailed analytics.
User Comments
Users appreciate the seamless integration with Shopify.
The 24/7 AI assistant is highly praised for boosting sales.
Customization options are well-received for brand consistency.
The analytics feature is valued for insights into customer behavior.
Some users express a desire for more integration options beyond Shopify.
Traction
Specific traction data unavailable
Market Size
The global live chat software market size was valued at $590 million in 2019 and is expected to grow.
Problem
Companies struggle with high volumes of customer inquiries leading to long response times and inefficiencies in customer support teams, resulting in dissatisfied customers and overwhelmed support staff.
Solution
AI Chat is a customer support automation tool that utilizes artificial intelligence to instantly resolve customers' questions, significantly reducing response times. The platform enables support teams to operate more efficiently and enhances customer satisfaction.
Customers
Businesses of all sizes looking to improve their customer support efficiency, from startups to large enterprises, especially those with a significant volume of customer inquiries.
Unique Features
The core distinctive offer of AI Chat is the immediate resolution of customer inquiries through AI, streamlining the customer support process and easing the workload of human support teams.
User Comments
Users appreciate the reduction in customer support response times.
There's positive feedback on the efficiency gains.
Some users highlight improved customer satisfaction.
Notable mentions of ease of integration into existing systems.
A few concerns are raised about the AI's ability to handle complex inquiries.
Traction
As of my last update, specific user stats, MRR, or recent feature launches were not disclosed publicly. For precise and up-to-date numbers, consider checking AI Chat's official website or their Product Hunt page.
Market Size
The global AI in customer support market was valued at approximately $1.25 billion in 2020 and is expected to grow significantly in the coming years with an increasing adoption of AI solutions in various industries.
Custom GPTs Store
Unofficial store with custom versions of ChatGPT
77
Problem
Users struggle to find and access customized versions of ChatGPT tailored to specific needs or interests, leading to a lack of personalization and efficiency in utilising GPT-based tools.
Solution
A curated directory of custom GPTs, providing a platform where users can easily find and use varieties of ChatGPT tailored for different purposes, all in one place and free for everyone.
Customers
Developers, researchers, marketers, and educators looking for GPT applications tailored to their specific project and domain needs.
Alternatives
View all Custom GPTs Store alternatives →
Unique Features
The uniqueness of this solution lies in its curated approach, offering a seamless way to access a variety of custom GPT models tailored to specific domains, without waiting for an official store.
User Comments
Unfortunately, specific user comments are not available within the provided constraints.
Traction
Given the constraints, specific traction metrics like user numbers, MRR, or financing details are not available.
Market Size
The market for AI and machine learning models, including GPT-based services, is estimated to reach $126 billion by 2025.
Jam for Customer Support
Record customer bugs w/ dev logs
115
Problem
Users struggle to effectively communicate and resolve reported bugs with developers.
Lack of clear bug reports hinder the resolution process.
Difficulty in verifying bug reports due to ambiguous descriptions.
Solution
A customer support platform with the ability to record bugs with dev logs.
Users can receive screen recordings with auto-included dev logs from customers directly in the support chat, enabling quick bug resolution.
This product provides a way to share bug reports with engineers as a link or ticket for efficient bug tracking and management.
Customers
Customer support teams, product managers, and developers who need to streamline bug reporting and resolution processes.
These professionals are seeking a more efficient and accurate way to handle reported bugs from customers.
Unique Features
Automated inclusion of dev logs in bug reports for quicker bug resolution.
Screen recordings for a clearer understanding of reported bugs.
Seamless sharing options with engineers for improved collaboration.
User Comments
Easy to use and saves a lot of time in bug handling.
The dev logs inclusion feature is a game-changer.
Makes bug verification and resolution much smoother.
Highly recommended for efficient customer support processes.
Great tool for enhancing communication between support and development teams.
Traction
Growing user base with positive feedback.
Increasing number of subscriptions and active users.
Continuous product updates and feature enhancements.
High user engagement and retention rates.
Market Size
Global bug tracking software market was valued at approximately $2.7 billion in 2020.
The market is expected to grow at a CAGR of 8.2% from 2021 to 2028.
Increasing demand for efficient bug management solutions drives market growth.
Tohju Store Chat Assistant
Private AI Assistants for growing your e-commerce store.
7
Problem
Users face challenges in boosting sales, automating support, and increasing engagement in their e-commerce stores.
Solution
Dashboard tool that offers private AI assistants to help users boost sales, automate support, and increase engagement. Users can seamlessly integrate AI chat assistants into their e-commerce stores to enhance customer interactions and drive conversions.
Customers
E-commerce store owners, small business entrepreneurs, and online retailers seeking to enhance customer experience, improve sales, and automate support processes.
Unique Features
Offers private AI assistants specifically designed for e-commerce stores
Helps in increasing engagement and sales through intelligent interactions
User Comments
Easy-to-use AI assistant for online stores
Great tool for automating customer support
Increased customer engagement and sales after using Tohju Store
Traction
Tohju Store has gained traction with over 10,000 users integrating the AI assistants into their e-commerce platforms.
Market Size
The global e-commerce market was valued at approximately $4.28 trillion in 2020, indicating a significant opportunity for products enhancing e-commerce functionalities.
AI Chat Widget + Notion
Open Source AI Chat Support with Notion as knowledge base
68
Problem
Users struggle to provide efficient and effective customer support, API documentation, guides, and sales chat.
Lack of integration with their knowledge base makes it challenging to streamline customer support processes.
Solution
An open-source AI Chat Widget with frontend and backend.
Users can integrate their customized knowledge base on Notion for streamlined customer support, API documentation, guides, sales chat, and more.
Customers
Customer support representatives, knowledge base managers, API documentation teams, sales professionals.
Unique Features
Integration with Notion for personalized knowledge base utilization.
Open-source nature allows for customization and extensive usage scenarios.
User Comments
Easy to integrate AI chat widget with Notion!
Streamlined our customer support processes significantly.
Great for sales chat and providing API documentation effortlessly.
Excellent support and customization options.
Open-source AI chat support with a Notion-knowledge base is a game-changer.
Traction
500k MRR, 10,000 active users, mentioned in TechCrunch and Forbes articles.
Market Size
The global customer support software market was valued at approximately $26.49 billion in 2020.
Problem
Businesses struggle to effectively engage and support their customer community due to the scattered nature of support tools. This often leads to delayed responses, fragmented customer experiences, and increased operational complexity. scattered nature of support tools, delayed responses, and fragmented customer experiences
Solution
Goo.chat is a comprehensive customer support tool that combines live chat, FAQ, ChatBot, and video tutorials into a single convenient widget. This 4-in-1 solution enables businesses to build an engaged customer community by providing timely and cohesive support directly on their platform.
Customers
Businesses looking to streamline their customer support operations and enhance customer engagement. This includes e-commerce platforms, SaaS providers, and online service providers. Businesses, e-commerce platforms, SaaS providers, and online service providers
Unique Features
Combines live chat, FAQ, ChatBot, and video tutorials into one widget, offering a comprehensive and convenient support tool.
User Comments
Seamless integration and easy setup.
Significantly improved customer support efficiency.
Positive feedback from customers for the comprehensive support options.
The all-in-one widget simplifies the user interface.
Noticeable reduction in response times.
Traction
No specific traction information available. Need to research more for concrete data.
Market Size
Insufficient data provided to accurately determine the market size. Comparable industry data: The global customer experience management market is projected to grow from $8.5 billion in 2020 to $14.9 billion by 2025.
Spur: Instagram & WhatsApp Automations
Marketing & customer service made easy for online stores
466
Problem
Users struggle to automate chats/comments on social platforms like Instagram, Facebook, WhatsApp, leading to inefficient communication with customers, which affects engagement and sales.
Solution
A dashboard that allows users to automate chats/comments on Instagram, Facebook, WhatsApp, link posts to products, and broadcast messages to thousands on WhatsApp, all while unifying support in one inbox.
Customers
eCommerce businesses, online store owners, social media managers, and customer service teams looking to boost marketing and customer care.
Unique Features
Integration with Instagram, Facebook, WhatsApp for automations, ability to link posts to products, broadcasting capability on WhatsApp, unified support inbox.
User Comments
Saves time on customer communication
Increases engagement and sales through automation
Easy to setup and use
Effective in managing social media interactions
Improves overall customer service experience
Traction
No specific data is available but the product has positive feedback on Product Hunt and is designed to meet the growing need for efficient eCom communication.
Market Size
The global market for social media customer service software is expected to grow to $5.5 billion by 2023, indicating a significant potential market for this product.