37,623 PH launches analyzed!
Jam for Customer Support
Alternatives
Jam for Customer Support
Record customer bugs w/ dev logs
115
Problem
Users struggle to effectively communicate and resolve reported bugs with developers.
Lack of clear bug reports hinder the resolution process.
Difficulty in verifying bug reports due to ambiguous descriptions.
Solution
A customer support platform with the ability to record bugs with dev logs.
Users can receive screen recordings with auto-included dev logs from customers directly in the support chat, enabling quick bug resolution.
This product provides a way to share bug reports with engineers as a link or ticket for efficient bug tracking and management.
Customers
Customer support teams, product managers, and developers who need to streamline bug reporting and resolution processes.
These professionals are seeking a more efficient and accurate way to handle reported bugs from customers.
Unique Features
Automated inclusion of dev logs in bug reports for quicker bug resolution.
Screen recordings for a clearer understanding of reported bugs.
Seamless sharing options with engineers for improved collaboration.
User Comments
Easy to use and saves a lot of time in bug handling.
The dev logs inclusion feature is a game-changer.
Makes bug verification and resolution much smoother.
Highly recommended for efficient customer support processes.
Great tool for enhancing communication between support and development teams.
Traction
Growing user base with positive feedback.
Increasing number of subscriptions and active users.
Continuous product updates and feature enhancements.
High user engagement and retention rates.
Market Size
Global bug tracking software market was valued at approximately $2.7 billion in 2020.
The market is expected to grow at a CAGR of 8.2% from 2021 to 2028.
Increasing demand for efficient bug management solutions drives market growth.
1001 Record
Reliable Screen Recorder - Record easily, Record HD.
150
Problem
Users previously struggled with screen recording software that lacked high-quality output, ease of use, and advanced features like annotation and flexible FPS settings, leading to subpar recordings and inefficient workflow. The lack of high-quality output, ease of use, and advanced features are the main drawbacks.
Solution
1001 Record is a screen recording tool that simplifies the recording process while offering key features. Users can capture their screens in resolutions ranging from 720P to 4K, ensuring high-quality results. The software includes options for annotation, a selection of frames per second (FPS), and automatic segmentation of clips for easier editing. High-resolution capture, annotation features, adjustable FPS, and auto-segmentation for editing are its core capabilities.
Customers
The product is ideal for content creators, online educators, software developers, and professionals who require high-quality screen recordings for tutorials, presentations, or software demos. Content creators, online educators, software developers, and professionals are the primary user personas.
Alternatives
View all 1001 Record alternatives →
Unique Features
The ability to record in 4K resolution, the inclusion of annotation tools directly in the recording software, adjustable FPS settings for tailored recording quality, and the auto-segmentation feature for straightforward clip editing. These features collectively make 1001 Record stand out.
User Comments
The software is intuitive and easy to use.
High-quality recording options are impressive.
Annotation tools are very helpful for tutorials and presentations.
The FPS adjustment feature is crucial for creating smooth recordings.
Auto-segmentation makes editing much more convenient.
Traction
$Further research is required to provide specific traction metrics.
Market Size
The global screen and video capture software market size was valued at $2 billion in 2021 and is expected to grow at a CAGR of 9.4% from 2022 to 2027.
Visla | Video & Screen Recording
Record and share effortlessly and spark your creativity
138
Problem
Users struggle with complex tools for recording and sharing video content, resulting in inefficient content creation and distribution processes. complex tools for recording and sharing video content
Solution
Visla is a video screen recording platform offering features like multi-segment recording, teleprompter, custom layouts, multi-cam recording, etc., allowing users to record their webcam, screen, and meeting content effortlessly. multi-segment recording, teleprompter, custom layouts, multi-cam recording
Customers
Content creators, marketing professionals, educators, and business professionals who need to create and share video content efficiently. Content creators, marketing professionals, educators, and business professionals
User Comments
Easy to use and intuitive interface.
Great quality of recorded videos.
Powerful editing tools enhance video content.
Seamless sharing options.
Innovative features like the teleprompter and multi-cam recording.
Donzo Recorder
A super simple screen recorder and editor
186
Problem
Users face complexity when trying to record or edit their screen content, involving multiple steps, installations, signups, and watermarks.
Solution
A web-based tool providing a super simple screen recording and editing solution without the need for installations, signups, or watermarks. Users can record and edit their screen content with just one click.
Customers
Freelancers, educators, online trainers, remote workers, and individuals looking for a hassle-free screen recording and editing tool.
Alternatives
View all Donzo Recorder alternatives →
Unique Features
The tool offers one-click screen recording and editing functionality, eliminating the need for complex installations, signups, or watermark removal.
User Comments
Easy-to-use and hassle-free screen recording and editing tool.
Saves time with its simplicity and quick editing feature.
Great for spontaneous screen content recording needs.
No fuss tool for quick editing and sharing of screen recordings.
Appreciated for being straightforward and efficient.
Traction
Specific traction details are not available through a quick search.
Market Size
The global screen recording software market is valued at around $3.6 billion in 2021.
Record 3.0
Support layer built for B2B SaaS
794
Problem
B2B SaaS companies often have complex user sessions and logs, making it difficult to identify, investigate, and resolve customer issues efficiently. The inefficient resolution process and lack of a unified source of truth hinder collaboration and customer support.
Solution
Record is a Customer Support layer for B2B SaaS that leverages AI to automate the issue resolution process. It enables companies to collect, visualize, investigate, and provide insights on user sessions and logs, effectively creating a single source of truth for improved collaboration.
Customers
The primary users of Record are customer support teams, IT and support engineers, and management personnel in B2B SaaS companies, who oversee customer support operations and are responsible for maintaining high levels of customer satisfaction.
Alternatives
View all Record 3.0 alternatives →
Unique Features
Record automates the resolution process using AI, integrates seamlessly to collect and visualize user sessions and logs, and facilitates collaboration by creating one source of truth for all customer support-related issues.
User Comments
Users appreciate the AI-driven automation for issue resolution.
Effective visualization of user sessions and logs is highly valued.
The single source of truth concept significantly improves collaboration.
Some users experienced a steep learning curve initially.
Overall, users report improved efficiency in customer support.
Traction
Not enough data available from Product Hunt and the product’s website to quantify traction such as number of users, revenue, or financing.
Market Size
The global customer experience and relationship management market, which B2B SaaS customer support tools are a part of, is expected to reach $81.5 billion by 2025.
monitro.dev
Simple & Cheap Log Alerting
86
Problem
Developers struggle to monitor their code effectively and receive timely alerts on log issues, which can lead to delayed problem resolution and decrease system reliability. The existing solutions may be complex or expensive, limiting accessibility for individuals or small teams.
Solution
Monitro.dev offers a log alerting framework that simplifies the process of monitoring code and receiving log alerts. By simply installing it via NPM, users can integrate alerts into Slack, Discord, or Telegram, making the setup process straightforward and user-friendly.
Customers
The primary users are individual developers, small development teams, and businesses looking for an efficient and budget-friendly solution to code monitoring and log alerting.
Unique Features
Integration simplicity via NPM for major communication platforms like Slack, Discord, and Telegram; tailored for small-sized teams or individual use; budget-friendly.
User Comments
User feedback is limited due to recent launch, but early indications suggest users appreciate the simplicity and effectiveness of the integration.
Developers have noted the ease of setup.
The price point is recognized as highly competitive.
Users appreciate the support for popular communication tools.
There is a call for more customization options in future updates.
Traction
Monitro.dev recently launched on ProductHunt, initial user engagement is positive, exact user numbers and financial details like MRR are not disclosed yet.
Market Size
The global log management market size is projected to reach $4 billion by 2025, growing at a CAGR of 12% from 2020 to 2025.
Problem
Customers and developers often struggle to send feedback and report bugs efficiently. Traditional methods can be cumbersome, requiring multiple steps and tools to capture and annotate issues.
Solution
A software tool that simplifies the feedback and bug reporting process. Users can capture screenshots or record screens of any website, use annotation tools to highlight issues, and submit them directly to their chosen issue tracking systems.
Customers
This product is likely used by product managers, software developers, quality assurance professionals, and customer support teams who deal with customer feedback and software bugs on a regular basis.
Unique Features
The key feature that sets this software apart is its ability to integrate directly with various issue tracking systems, streamlining the process of feedback and bug reporting.
User Comments
Easy to use interface.
Saves time on reporting bugs.
Effective integration with issue tracking systems.
High-quality screen capture and annotation tools.
Significantly improves communication between teams.
Traction
Due to the constraints, specific traction data is not available. Please consult the product's website or Product Hunt page for this information.
Market Size
The global market for customer feedback and bug reporting software is expected to grow, but specific market size data requires further research.
IXI Screen Recorder
Full HD screen and video recorder, no watermark with audio
389
Problem
Users need a reliable way to record high-quality videos and conversations on their Android devices without intrusive watermarks or time limits that diminish the usability and professionalism of the content created.
Solution
IXI Screen Recorder is a full HD screen and video recorder app for Android Phones that allows users to record videos on their phone screen with speaker sounds, mic input sounds, and user-facing camera input, alongside a phone recorder for conversation recording and a Screenshot Maker, without watermarks or time restrictions.
Customers
The primary users are content creators, social media influencers, educators, business professionals, and general users who require efficient, high-quality screen recording and conversation capturing tools on their Android devices.
Alternatives
View all IXI Screen Recorder alternatives →
User Comments
There was no user comment available at the time of research.
Traction
There was no specific traction data available at the time of research.
Market Size
The global screen recording software market was valued at $547 million in 2021 and is expected to grow due to increasing demand for video content, e-learning, and remote work.
No-code Customer Interface
Build a layer into your product that helps customers grow
481
Problem
Customers often face information overload when interacting with products, leading to unactionable, non-personalized, and disengaging experiences.
Solution
EverAfter is a no-code platform for building customer interfaces such as portals, hubs, dashboards, and presentations, aimed at transforming overload into actionable, personalized, engaging customer experiences.
Customers
The primary users of EverAfter are businesses in the B2B sector looking to enhance customer engagement through personalized interfaces.
User Comments
Users appreciate the platform's ease of use and customization options.
The no-code aspect is highly valued by non-technical users.
Clients have noticed an improvement in customer satisfaction.
The platform's ability to present personalized data is praised.
Some users request more integrations and features.
Traction
Since its launch on ProductHunt, EverAfter has attracted positive attention. Specific traction metrics (users, revenue) were not available.
Market Size
Data not available
Session Replays by Requestly
Debug web apps faster with record & replay
1160
Problem
Developers spend significant time identifying and fixing bugs in web applications due to insufficient information from internal bug reporting systems, leading to slower product development cycles. The insufficient information from internal bug reporting systems is highlighted as a drawback.
Solution
Requestly Session Replays is a tool that allows for the recording of web interactions along with Network, console logs, Stack trace, device info. This comprehensive data collection enables developers to debug web applications faster by providing an easy-to-understand context for each bug.
Customers
The primary users are developers, quality assurance professionals, and product managers within companies that develop web applications. Developers and quality assurance professionals are highlighted as the main user personas.
Unique Features
Requestly Session Replays uniquely combines web interaction recordings with Network, console logs, Stack trace, and device info, providing an integrated debugging tool that drastically simplifies the bug identification and fixing process.
User Comments
User comments could not be found without specific access to feedback channels or product review sections.
Positive perception of ease of use.
Favorable comments on the tool’s ability to save time.
Appreciation for the comprehensive data it provides.
Some users may request additional features.
Traction
Specific traction details such as number of users, MRR, or recent feature launches were not provided in the available product information.
Market Size
The global application development software market was valued at $168.71 billion in 2020 and is expected to grow at a CAGR of 25.2% from 2021 to 2028.