Shop Support
Alternatives
0 PH launches analyzed!
Shop Support
Smart customer support ticketing system for e-commerce
13
Problem
E-commerce businesses manage customer support through disjointed systems (email, chat, social media), leading to unorganized customer complaints, manual workflows, slower response times, lower customer retention, and missed sales.
Solution
A customer support ticketing system designed for e-commerce. Users centralize support tickets, automate workflows, track resolutions, and integrate with platforms like WooCommerce. Example: auto-assigning tickets based on order data and AI-generated reply suggestions.
Customers
E-commerce business owners and managers, online store operators, and customer support teams handling high ticket volumes.
Alternatives
Unique Features
Unifies complaints from multiple channels, native WooCommerce integration, AI-powered response automation, and real-time analytics to prioritize urgent tickets.
User Comments
Streamlines support operations
Reduces resolution time significantly
Easy integration with existing stores
Improves customer satisfaction
Affordable for small businesses
Traction
Launched on Product Hunt (exact metrics not publicly disclosed), positioned as a solution for fast-growing e-commerce brands seeking scalable support tools.
Market Size
The global $18.5 billion customer engagement market (2023) includes e-commerce support tools, driven by rising online shopping and demand for AI automation.
Figma E-Commerce System
Build your next e-commerce website even faster
162
Problem
Designers and developers of e-commerce websites often face time-consuming processes due to the need to create high-quality designs from scratch. The lack of ready-made layouts and UI components leads to inefficiencies and delays in project timelines.
Solution
The product is a comprehensive design system for Figma, offering users the ability to create high-quality e-commerce website designs quickly with a library of 100+ blocks, over 10 layout examples, well-structured UI components, a 4pt Grid System, and a style guide.
Customers
The most likely customers for this product are UI/UX designers, web developers, and e-commerce businesses looking to streamline their website design process.
Alternatives
View all Figma E-Commerce System alternatives →
Unique Features
The product's unique features include a vast library of ready-made layouts, a 4pt Grid System for consistent design alignment, and a style guide to maintain design consistency across projects.
User Comments
Users appreciate the time-saving aspect of having ready-made layouts.
The quality of the designs and UI components is highly praised.
The 4pt Grid System is noted for helping maintain design consistency.
Some users express a desire for more layout variations for niche markets.
Overall, the product is considered a valuable tool for speeding up the design process.
Traction
Due to limited access to specific data, traction details such as number of users or revenue are not available. No additional information found regarding new features, version updates, or financial details.
Market Size
Data not directly available. The global e-commerce market size was valued at approximately $4.28 trillion in 2020, and the demand for efficient design tools in this sector is growing in parallel with the market.
Quick Rabbit - Ticketing
Smart support ticketing with AI chat, live support & KB
6
Problem
Users currently rely on traditional support ticketing systems that require manual ticket management, slow response times, and lack AI-powered automation, leading to inefficiencies and suboptimal customer experiences.
Solution
An AI-powered support ticketing platform where users can automate ticket resolution with AI chat, manage live support, and build a knowledge base. Examples: instant AI replies, auto-assign agents, and paid support options.
Customers
Customer support teams, helpdesk managers, and SaaS companies seeking to streamline operations and improve response efficiency.
Alternatives
View all Quick Rabbit - Ticketing alternatives →
Unique Features
Combines AI-driven ticket resolution, live chat, and a knowledge base in one platform, with unique features like paid support monetization and canned responses.
User Comments
Improves response speed
Reduces agent workload
Easy to set up knowledge base
Effective auto-assign feature
Seamless live chat integration
Traction
Launched on ProductHunt (exact metrics unspecified). Focuses on AI-driven features and customer experience enhancement.
Market Size
The global customer support software market is projected to reach $48.9 billion by 2026, driven by demand for AI-powered solutions.
Convertixo for e-commerce
Convertixo: Mobile Transformation for Your E-Commerce
529
Problem
E-commerce businesses struggle to provide a seamless mobile shopping experience due to the complexity and cost of developing native apps. This leads to missed opportunities in reaching 3 billion mobile users.
Solution
Convertixo transforms e-commerce stores into powerful Android and iOS apps, simplifying the mobile app creation process for businesses to effectively reach and engage mobile users.
Customers
E-commerce business owners, specifically those who aim to expand their reach and improve customer engagement on mobile platforms.
Unique Features
Convertixo differentiates itself by providing a simple yet powerful solution for converting e-commerce stores into native mobile apps, focusing on customer engagement and mobile commerce opportunities.
User Comments
I couldn't find user comments for this product.
Traction
I couldn't find specific traction data for this product.
Market Size
The global mobile commerce market is expected to reach $3.56 trillion in 2021.
Inovex Support Ticketing
Refreshing alternative to overcomplicated ticketing systems
4
Problem
Users rely on overcomplicated ticketing systems with non-intuitive UI and high costs, leading to inefficient customer support processes and client dissatisfaction.
Solution
A support ticketing tool offering a modern, intuitive interface and affordable pricing, enabling teams to manage and resolve customer issues efficiently. Core features include streamlined workflows and simplicity-focused design.
Customers
Small to medium businesses, customer support teams, and startups seeking an easy-to-use, cost-effective solution for handling support tickets.
Alternatives
View all Inovex Support Ticketing alternatives →
Unique Features
Prioritizes simplicity with a clutter-free UI, affordable pricing, and robust ticketing features tailored for quick issue resolution.
User Comments
Easy to set up and use
Affordable compared to competitors
Improves team productivity
Intuitive interface reduces training time
Effective for small support teams
Traction
Positioned as a cost-effective alternative in the customer support software market; specific traction metrics (e.g., MRR, users) not disclosed in provided data.
Market Size
The global customer service software market was valued at $18.6 billion in 2023, driven by demand for streamlined support solutions.
E-Commerce Prompts Bundle
Our E-Commerce Prompts Bundle is the perfect solution
6
Problem
E-commerce store owners, entrepreneurs, and marketers often struggle to streamline their business operations and elevate their e-commerce platforms. The current solutions may not provide tailored or comprehensive guidance, leading to inefficiencies and missed opportunities.
Solution
A comprehensive bundle of e-commerce prompts designed to help store owners, entrepreneurs, and marketers enhance and streamline their e-commerce business operations. Users can access prompts for everything from marketing strategy to operational efficiency.
Customers
Entrepreneurs, e-commerce store owners, and marketers looking to improve their e-commerce platforms and operations.
Unique Features
The product uniquely offers a wide array of tailored prompts that cover various aspects of e-commerce operations and marketing strategies, making it comprehensive and specific to the needs of e-commerce businesses.
User Comments
Highly useful for structuring e-commerce strategies.
A rich resource for optimizing e-commerce operations.
The prompts are well-organized and relevant.
A valuable tool for both beginners and seasoned e-commerce professionals.
Helped to streamline marketing efforts significantly.
Traction
The E-Commerce Prompts Bundle has recently launched on ProductHunt, gaining notable attention and positive feedback from users interested in streamlining their e-commerce operations.
Market Size
The global e-commerce market was valued at approximately $4.89 trillion in 2021 and is expected to grow significantly in the coming years.
Web3 E-Commerce platform
Build Business Models with Web3 E-Commerce Infrastructure
2
Problem
Users building e-commerce platforms struggle to integrate blockchain payments, NFTs, and smart contracts into their systems, relying on traditional centralized infrastructure that limits decentralized commerce capabilities and digital ownership features.
Solution
A Web3 e-commerce infrastructure platform enabling users to build decentralized commerce platforms with integrated blockchain payments, NFT support, and smart contract functionality, tailored for businesses exploring decentralized models.
Customers
Startups, entrepreneurs, and businesses seeking to launch decentralized e-commerce platforms or integrate Web3 features like digital ownership and blockchain-based transactions.
Alternatives
View all Web3 E-Commerce platform alternatives →
Unique Features
Combines traditional e-commerce infrastructure with Web3 elements (NFTs, smart contracts), offering tailored development services for decentralized commerce models.
User Comments
Simplifies Web3 integration for non-technical users
Enables NFT-based product ownership models
Streamlines blockchain payment implementation
Lacks detailed documentation for advanced customization
Promising for niche decentralized markets
Traction
Newly launched on ProductHunt (specific metrics unavailable), positioned in the growing Web3 e-commerce niche projected to expand with blockchain adoption.
Market Size
The global blockchain technology market is projected to reach $163 billion by 2029 (Fortune Business Insights), with Web3 e-commerce emerging as a high-growth subsegment.
Problem
The current situation for users dealing with support tickets involves managing these tasks manually through multiple systems or inefficient tools.
Managing tasks through multiple systems leads to inefficiencies, higher chances of error, and slower response times impacting customer satisfaction.
Solution
A dedicated support ticket system dashboard
With this dashboard, users can effectively manage support tickets by collecting emails, using custom forms, automating workflows, and integrating with other platforms. It includes capabilities like a knowledge base and integrations with ClickUp and Slack.
Manage support tickets by collecting emails, using custom forms, and automating workflows
Customers
Customer service teams, team leaders, and managers in SaaS companies or organizations using project management tools like ClickUp; they often handle multiple support queries and need efficient systems to streamline these operations.
Unique Features
Integration with ClickUp and Slack
Customizable forms and dedicated support portal
Automation of workflows to enhance efficiency
User Comments
Users appreciate the integration with popular platforms like ClickUp and Slack.
The automation features are highly valued for improving efficiency.
The system's user-friendly interface is frequently praised.
Some users desire more customization options for forms.
Several comments highlight the improvement in response times.
Traction
Recently launched with critical features like ClickUp and Slack integration
Rapid early adoption reflecting in increased user satisfaction
Market Size
The global helpdesk automation market size was valued at $9.94 billion in 2019 and is expected to reach $23.51 billion by 2027, growing at a CAGR of 12.5% from 2020 to 2027.
Almighty Support
Truly almighty client contact & ticket-based support system
52
Problem
Businesses using traditional or cumbersome client contact and ticket-based support systems face inefficiencies in managing customer inquiries. These traditional systems often lead to a cluttered inbox, making it difficult to collaborate, assign, and resolve queries effectively, resulting in delayed responses and decreased customer satisfaction.
Solution
Almighty Support is a ticket-based support platform designed for WordPress. It provides a highly intuitive and user-friendly ticketing system that allows businesses to declutter their inbox, collaborate on inquiries, assign tickets to the appropriate team members, and resolve customer issues efficiently. The platform is easy to use, making it possible for businesses of any size to streamline their customer support process.
Customers
WordPress website owners, customer service managers, and teams handling customer inquiries who seek a more organized and efficient way to manage client contacts and support tickets.
Unique Features
The platform's unique features include its high intuitiveness, ease of use, and capabilities to declutter inboxes, facilitate team collaboration, and efficient ticket assignment and resolution within the WordPress ecosystem.
User Comments
Currently unavailable.
Traction
Currently unavailable.
Market Size
Currently unavailable.
Problem
E-commerce brands struggle to provide a seamless gifting experience due to the necessity of having the recipient's address, which can lead to decreased sales and customer acquisition opportunities. The need for the recipient's address makes the process cumbersome and limits spontaneous gifting.
Solution
AnyGift offers an embedded e-Gift system for e-commerce brands that allows customers to send gifts without needing the recipient's address. This no-code solution can be integrated into e-commerce sites, enabling users to gift anytime, anywhere, which in turn, can enhance customer acquisition.
Customers
The user personas most likely to use AnyGift include e-commerce brands, online retailers, and businesses seeking to enhance their customer experience with innovative gifting solutions.
Unique Features
AnyGift's unique features include its no-code integration into e-commerce websites, eliminating the need for the recipient's address, and its potential to enhance customer acquisition by making the gifting process seamless and spontaneous.
User Comments
I couldn't find user comments specifically for AnyGift.
No user opinions or reviews were readily available.
User feedback is unavailable at the moment.
No data on user reactions or reviews.
User testimonials for AnyGift are currently not accessible.
Traction
AnyGift details including its traction, number of users, or financial figures were not found.
No specific traction numbers are available for AnyGift.
Information regarding AnyGift's market adoption or growth metrics is not provided.
Data on AnyGift's user base or revenue is missing.
There are no accessible records of AnyGift's financial success or user numbers.
Market Size
The global e-commerce market size is expected to reach $16.215 trillion by 2027, growing at a CAGR of 22.9% from 2020 to 2027. However, specific market data for an e-Gift sector was not found, but the growth in e-commerce indicates a potentially large and expanding market for e-Gift solutions like AnyGift.