What is Shop Support?
Stop losing sales to poor support 🚀 ShopSupport unifies customer complaints, integrates with WooCommerce, and turns chaos into organized, trackable workflows. Faster responses, happier customers, and higher retention—all in one platform.
Problem
E-commerce businesses manage customer support through disjointed systems (email, chat, social media), leading to unorganized customer complaints, manual workflows, slower response times, lower customer retention, and missed sales.
Solution
A customer support ticketing system designed for e-commerce. Users centralize support tickets, automate workflows, track resolutions, and integrate with platforms like WooCommerce. Example: auto-assigning tickets based on order data and AI-generated reply suggestions.
Customers
E-commerce business owners and managers, online store operators, and customer support teams handling high ticket volumes.
Unique Features
Unifies complaints from multiple channels, native WooCommerce integration, AI-powered response automation, and real-time analytics to prioritize urgent tickets.
User Comments
Streamlines support operations
Reduces resolution time significantly
Easy integration with existing stores
Improves customer satisfaction
Affordable for small businesses
Traction
Launched on Product Hunt (exact metrics not publicly disclosed), positioned as a solution for fast-growing e-commerce brands seeking scalable support tools.
Market Size
The global $18.5 billion customer engagement market (2023) includes e-commerce support tools, driven by rising online shopping and demand for AI automation.
