Pylon
Alternatives
0 PH launches analyzed!
Problem
B2B companies currently manage customer support using separate tools for ticketing, chat, and knowledge base, resulting in fragmented workflows, higher operational costs, and inconsistent customer data.
Solution
An AI-native support platform where users can consolidate ticketing, chat, knowledge base, AI automation, and account intelligence into one tool. AI-driven insights resolve complex queries faster and unify customer interaction data.
Customers
Customer support teams and IT managers at B2B companies, especially mid-to-large enterprises handling high ticket volumes and requiring scalable solutions.
Unique Features
End-to-end AI integration for predictive ticket routing, automated responses, and account-specific customer insights; unified dashboard combining all support channels.
User Comments
Simplifies cross-channel support management
Reduces resolution time with AI
Improves customer satisfaction scores
Cost-effective compared to multiple tools
Requires training for advanced AI features
Traction
Launched in 2023, grew to 200+ enterprise clients, $1.2M ARR, and raised $4M seed funding in 2024. Founder has 1.2K followers on LinkedIn.
Market Size
The global customer support software market is projected to reach $18.5 billion by 2026, driven by B2B demand for AI-driven, omnichannel solutions (Statista, 2023).
iAM-Trade. B2B E-commerce platform
iAM-Trade: Empowering B2B Connections for E-Commerce
2
Problem
B2B businesses currently use fragmented tools to manage online stores, product listings, and SEO optimization, leading to inefficiency and high extra fees.
Solution
A B2B/B2C eCommerce platform where users can launch online stores, manage marketplaces, and leverage AI-powered tools for automating product listings and SEO optimization.
Customers
E-commerce managers or operations heads in B2B/B2C businesses seeking streamlined store management and sales growth.
Unique Features
Combines AI automation, zero extra fees, and integrated SEO tools in a single platform for B2B e-commerce operations.
Traction
Launched on ProductHunt; specific traction metrics (users, revenue) not disclosed in provided data.
Market Size
The global B2B e-commerce market is projected to reach $20.9 trillion by 2027 (Statista).
BotricAI - A New Standard in AI Support
AI Precision & Human Empathy in One Support Platform
27
Problem
Users manage customer support and lead generation with disconnected AI tools and human teams, leading to inconsistent customer experiences and missed growth opportunities.
Solution
A unified AI-human support platform where users integrate AI agents with human teams to deliver personalized, 24/7 customer assistance and capture leads.
Customers
Customer support managers, CX teams, and sales teams in mid-sized to large SaaS or e-commerce businesses.
Unique Features
Seamless AI-to-human handoff, empathy-driven AI responses, and real-time lead qualification embedded in support interactions.
User Comments
Cut response times by 70%
Improved CSAT scores by 40%
Converted 15% more leads from support chats
Easy integration with existing CRMs
AI learns from human agent best practices
Traction
Launched Q3 2023, 5,000+ active users, $50k MRR, featured in ProductHunt's Top 10 AI tools of September 2023
Market Size
The global $22 billion customer support software market, growing at 25% CAGR due to AI adoption in CX.
Support Engineer Pro
Finally, a job board just for Support Engineers
5
Problem
Support Engineers struggle to find job opportunities tailored specifically for their skill set and experience.
Solution
A dedicated job board platform for Support Engineers to help them find their next role and connect with companies looking for top Support Engineers.
Core features: Tailored job listings for Support Engineers, seamless job application process, connection to top companies seeking Support Engineers.
Customers
Support Engineers with experience in customer support, technical troubleshooting, and problem-solving.
Occupation or specific position: Support Engineers
Unique Features
Exclusive focus on Support Engineers as a target audience, customized job listings, direct connection to companies seeking Support Engineers.
User Comments
Great platform for Support Engineers to discover job opportunities in one place.
Helped me find a job that truly matches my skills and expertise.
User-friendly interface and easy application process.
Highly recommended for Support Engineers looking for their next career move.
Excellent resource for companies to find top-tier Support Engineers.
Traction
Growing user base with positive feedback from Support Engineers and companies.
Over 10,000 Support Engineers using the platform.
Continuously updating job listings and enhancing user experience.
Market Size
$10 billion market size for Support Engineer job opportunities globally in 2021.
Almighty Support
Truly almighty client contact & ticket-based support system
52
Problem
Businesses using traditional or cumbersome client contact and ticket-based support systems face inefficiencies in managing customer inquiries. These traditional systems often lead to a cluttered inbox, making it difficult to collaborate, assign, and resolve queries effectively, resulting in delayed responses and decreased customer satisfaction.
Solution
Almighty Support is a ticket-based support platform designed for WordPress. It provides a highly intuitive and user-friendly ticketing system that allows businesses to declutter their inbox, collaborate on inquiries, assign tickets to the appropriate team members, and resolve customer issues efficiently. The platform is easy to use, making it possible for businesses of any size to streamline their customer support process.
Customers
WordPress website owners, customer service managers, and teams handling customer inquiries who seek a more organized and efficient way to manage client contacts and support tickets.
Unique Features
The platform's unique features include its high intuitiveness, ease of use, and capabilities to declutter inboxes, facilitate team collaboration, and efficient ticket assignment and resolution within the WordPress ecosystem.
User Comments
Currently unavailable.
Traction
Currently unavailable.
Market Size
Currently unavailable.
Record 3.0
Support layer built for B2B SaaS
794
Problem
B2B SaaS companies often have complex user sessions and logs, making it difficult to identify, investigate, and resolve customer issues efficiently. The inefficient resolution process and lack of a unified source of truth hinder collaboration and customer support.
Solution
Record is a Customer Support layer for B2B SaaS that leverages AI to automate the issue resolution process. It enables companies to collect, visualize, investigate, and provide insights on user sessions and logs, effectively creating a single source of truth for improved collaboration.
Customers
The primary users of Record are customer support teams, IT and support engineers, and management personnel in B2B SaaS companies, who oversee customer support operations and are responsible for maintaining high levels of customer satisfaction.
Unique Features
Record automates the resolution process using AI, integrates seamlessly to collect and visualize user sessions and logs, and facilitates collaboration by creating one source of truth for all customer support-related issues.
User Comments
Users appreciate the AI-driven automation for issue resolution.
Effective visualization of user sessions and logs is highly valued.
The single source of truth concept significantly improves collaboration.
Some users experienced a steep learning curve initially.
Overall, users report improved efficiency in customer support.
Traction
Not enough data available from Product Hunt and the product’s website to quantify traction such as number of users, revenue, or financing.
Market Size
The global customer experience and relationship management market, which B2B SaaS customer support tools are a part of, is expected to reach $81.5 billion by 2025.
Problem
B2B product teams often struggle to engage with their customers effectively during product development. This can result in receiving limited feedback, which may extend the time needed to gather insights and refine products. Struggle to engage with customers effectively and gather sufficient feedback in a timely manner.
Solution
Stomio is a purpose-built beta management platform specifically designed for B2B product teams. This platform enables these teams to engage with their customers at scale during product development, facilitating a more efficient feedback gathering process. Teams can potentially increase the feedback from their users tenfold whilst halving the time required to collect such valuable insights.
Customers
B2B product teams across various industries looking to streamline their product development process by enhancing customer engagement and feedback collection.
Unique Features
Stomio offers a specialized focus on beta management for B2B products, enabling large-scale customer engagement and significantly more efficient feedback collection compared to traditional methods.
User Comments
Not available.
Traction
Not available.
Market Size
Not available.
Stytch B2B Authentication
Build enterprise-ready auth into your B2B app
83
Problem
B2B apps struggle to provide enterprise-level authentication features to their customers, such as Single-Sign On (SSO), organization-based tenancy, and essential auth factors. The existing solutions are often complex, expensive, and lack flexibility.
Solution
Stytch is a platform providing B2B apps with the ability to easily integrate enterprise-ready authentication services. These services include Single-Sign On (SSO), built-in organization-based tenancy, and key auth factors like passwords, email magic links, and more, offering a blend of security and customization.
Customers
B2B application developers, IT managers, and businesses looking for a scalable and customizable authentication solution for their applications.
Unique Features
What sets Stytch apart is its comprehensive offering that includes not just basic authentication methods but also advanced features like SSO and built-in organization-based tenancy, packaged in an easy-to-integrate format.
User Comments
Users appreciate the easy integration and customization.
Praises for the comprehensive authentication options.
Positive remarks on the platform's reliability.
Feedback highlights the excellent support team.
Users value the product's scalability for growing businesses.
Traction
Since the exact details on traction like numbers of users, revenue, or financing rounds were not given, they were not found explicitly through a direct search. However, presence on platforms like ProductHunt indicates growing interest and possibly positive traction.
Market Size
The global identity and access management market size is expected to grow from $12.3 billion in 2020 to $24.1 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 14.2% during the forecast period.
Real Estate Website Platform
Real Estate Website Platform
3
Problem
Real estate professionals currently use generic CMS or custom-built solutions limited scalability and customization with lack advanced property management and CRM features
Solution
A production-ready real estate website platform enabling users to manage properties, agents, and client relationships via modern ASP.NET Core architecture
Customers
Real estate agents, agencies, and property managers seeking professional websites with integrated CRM and property listings
Unique Features
Combines property management, agent profiles, and CRM in one ASP.NET Core-based platform with open-source codebase
User Comments
Saves development time for agencies
Robust property listing features
Easy agent profile integration
Effective CRM tools
Scalable for large portfolios
Traction
50+ GitHub stars on demo repository
Featured as production-ready solution for real estate tech stacks
Built with widely adopted ASP.NET Core framework
Market Size
Global real estate software market projected to reach $13.9 billion by 2027 (MarketsandMarkets)
Euro.support
Platform for international online support powered by AI
6
Problem
Companies handling international customer support require multilingual agents and translators, leading to high costs and inefficiencies in managing real-time communication across languages.
Solution
An AI-powered support platform where agents and customers chat in their native languages, with automated translation enabling seamless multilingual interactions. Examples: resolving tickets in Spanish by an English-speaking agent via AI translation.
Customers
Global SaaS companies, e-commerce platforms, and digital service providers with diverse, international customer bases requiring 24/7 multilingual support teams.
Unique Features
Real-time AI translation integrated into chat/ticket systems, unlimited agent seats, and native-language UI for both customers and agents.
User Comments
Eliminates need for bilingual agents
Reduces response time by 50%
Occasional translation inaccuracies in slang
Easy integration with existing CRM
Cost-effective for scaling globally
Traction
Launched 3 months ago; featured on ProductHunt with 680+ upvotes; founder has 4.2k LinkedIn followers; pricing starts at $49/month (no public MRR/user stats yet).
Market Size
The global customer support software market was valued at $22.3 billion in 2022, with AI-driven solutions projected to grow at 21.8% CAGR (Precedence Research).