33,742 PH launches analyzed!
EasyChatDesk
Alternatives
EasyChatDesk
Live chat widget and customer support tools for your site
11
Problem
Users struggle with providing real-time customer support on their websites, leading to delays in addressing customer queries and concerns, resulting in potential loss of customers and revenue.
Solution
Web-based live chat widget and customer support tools
Allows users to incorporate live chat functionality on their websites to interact in real-time with customers, improving customer satisfaction and resolving issues promptly.
Customers
Website owners looking to enhance customer experience and provide immediate support to their site visitors.
Alternatives
Unique Features
Easy integration of live chat widget
Real-time customer support tools
Customizable chat experience
User Comments
Easy to set up and use
Great customer service features
Quick response time
Improved customer interactions
Enhanced user experience on the website
Traction
Number of users: Not specified
Features continuous updates and improvements
Positive user feedback on the ease of use and effectiveness
Market Size
Global customer support software market size is estimated to be around $26 billion in 2021.
AI Chat Widget + Notion
Open Source AI Chat Support with Notion as knowledge base
68
Problem
Users struggle to provide efficient and effective customer support, API documentation, guides, and sales chat.
Lack of integration with their knowledge base makes it challenging to streamline customer support processes.
Solution
An open-source AI Chat Widget with frontend and backend.
Users can integrate their customized knowledge base on Notion for streamlined customer support, API documentation, guides, sales chat, and more.
Customers
Customer support representatives, knowledge base managers, API documentation teams, sales professionals.
Unique Features
Integration with Notion for personalized knowledge base utilization.
Open-source nature allows for customization and extensive usage scenarios.
User Comments
Easy to integrate AI chat widget with Notion!
Streamlined our customer support processes significantly.
Great for sales chat and providing API documentation effortlessly.
Excellent support and customization options.
Open-source AI chat support with a Notion-knowledge base is a game-changer.
Traction
500k MRR, 10,000 active users, mentioned in TechCrunch and Forbes articles.
Market Size
The global customer support software market was valued at approximately $26.49 billion in 2020.
Kedra Live Chat & AI Chatbot
Provide outstanding customer service with Live Chat & AI Bot
46
Problem
Online retailers struggle to provide immediate, around-the-clock customer support, which leads to missed sales opportunities and lower customer satisfaction due to delays in responding to customer queries.
Solution
Kedra is an all-in-one solution integrating live chat and AI chatbot into Shopify admin, allowing businesses to offer real-time support, convert visitors into customers, and leverage analytics for insights.
Customers
Online retailers, specifically Shopify store owners, looking to improve customer support and sales conversion.
Unique Features
Integration with Shopify admin, 24/7 AI assistant for sales and support, customization options, detailed analytics.
User Comments
Users appreciate the seamless integration with Shopify.
The 24/7 AI assistant is highly praised for boosting sales.
Customization options are well-received for brand consistency.
The analytics feature is valued for insights into customer behavior.
Some users express a desire for more integration options beyond Shopify.
Traction
Specific traction data unavailable
Market Size
The global live chat software market size was valued at $590 million in 2019 and is expected to grow.
Problem
Businesses struggle to effectively engage and support their customer community due to the scattered nature of support tools. This often leads to delayed responses, fragmented customer experiences, and increased operational complexity. scattered nature of support tools, delayed responses, and fragmented customer experiences
Solution
Goo.chat is a comprehensive customer support tool that combines live chat, FAQ, ChatBot, and video tutorials into a single convenient widget. This 4-in-1 solution enables businesses to build an engaged customer community by providing timely and cohesive support directly on their platform.
Customers
Businesses looking to streamline their customer support operations and enhance customer engagement. This includes e-commerce platforms, SaaS providers, and online service providers. Businesses, e-commerce platforms, SaaS providers, and online service providers
Unique Features
Combines live chat, FAQ, ChatBot, and video tutorials into one widget, offering a comprehensive and convenient support tool.
User Comments
Seamless integration and easy setup.
Significantly improved customer support efficiency.
Positive feedback from customers for the comprehensive support options.
The all-in-one widget simplifies the user interface.
Noticeable reduction in response times.
Traction
No specific traction information available. Need to research more for concrete data.
Market Size
Insufficient data provided to accurately determine the market size. Comparable industry data: The global customer experience management market is projected to grow from $8.5 billion in 2020 to $14.9 billion by 2025.
Spryngtime Chat
A free Intercom/Zendesk chat altnerative
73
Problem
Users need a solution to talk to customers, provide support, and close deals efficiently without incurring the high costs and complexity associated with traditional platforms like Intercom, Zendesk, or Hubspot Chat. The high costs and complexity are the main drawbacks of the old solutions.
Solution
Spryngtime Chat is a free chat widget that allows users to talk to customers, provide support, and close deals. It integrates AI features, like chatbots, directly into the chat widget, offering an efficient alternative to expensive platforms like Intercom, Zendesk, or Hubspot Chat.
Customers
The ideal users of Spryngtime Chat are small to medium-sized businesses (SMBs), online retailers, and startups looking for an effective way to engage with their customers directly on their website without a hefty price tag.
Alternatives
View all Spryngtime Chat alternatives →
Unique Features
The integration of AI features within the chat widget for efficient customer interaction and the fact that it's offered for free make Spryngtime Chat stand out.
User Comments
Users appreciate the cost-effectiveness of Spryngtime Chat.
The intuitive interface and easy setup process are well-received.
The integration of AI chatbots is highlighted as a valuable feature.
Some users express the desire for more customization options.
Overall, feedback indicates satisfaction with the platform's capabilities and value.
Traction
As of my last update, specific traction metrics for Spryngtime Chat such as number of users, MRR, or financing rounds were not publicly disclosed.
Market Size
The global live chat software market was valued at $590 million in 2020 and is expected to reach $1.11 billion by 2028, growing at a CAGR of 7.9% from 2021 to 2028.
Problem
Companies struggle with high volumes of customer inquiries leading to long response times and inefficiencies in customer support teams, resulting in dissatisfied customers and overwhelmed support staff.
Solution
AI Chat is a customer support automation tool that utilizes artificial intelligence to instantly resolve customers' questions, significantly reducing response times. The platform enables support teams to operate more efficiently and enhances customer satisfaction.
Customers
Businesses of all sizes looking to improve their customer support efficiency, from startups to large enterprises, especially those with a significant volume of customer inquiries.
Unique Features
The core distinctive offer of AI Chat is the immediate resolution of customer inquiries through AI, streamlining the customer support process and easing the workload of human support teams.
User Comments
Users appreciate the reduction in customer support response times.
There's positive feedback on the efficiency gains.
Some users highlight improved customer satisfaction.
Notable mentions of ease of integration into existing systems.
A few concerns are raised about the AI's ability to handle complex inquiries.
Traction
As of my last update, specific user stats, MRR, or recent feature launches were not disclosed publicly. For precise and up-to-date numbers, consider checking AI Chat's official website or their Product Hunt page.
Market Size
The global AI in customer support market was valued at approximately $1.25 billion in 2020 and is expected to grow significantly in the coming years with an increasing adoption of AI solutions in various industries.
Tool Explorer
Chat and explore over 12,000+ AI tools - 100% Free
88
Problem
Users struggle to find the perfect AI tool among over 12,000+ options, leading to decision paralysis and inefficiency.
Solution
Tool Explorer is a chat interface that enables users to interact with a GPT-powered database to find suitable AI tools from an extensive collection of over 12,000+ options, making the search quicker and more accurate.
Customers
Software developers, AI researchers, business owners, and tech enthusiasts looking to leverage AI tools for personal or professional use.
Alternatives
View all Tool Explorer alternatives →
Unique Features
Custom GPT-powered chat interface for personalized AI tool exploration among over 12,000 options.
User Comments
Users appreciate the vast database of AI tools.
The chat interface is highly praised for its user-friendly nature.
The accuracy of tool recommendations is noted as a strong point.
Some users express desire for additional features and improvements.
There's a collective appreciation for the project being completely free.
Traction
Specific traction details such as user numbers or revenue are not disclosed. However, the product’s unique offering and its position on ProductHunt indicate positive reception.
Market Size
The global AI market size is expected to grow to $126 billion by 2025, indicating a vast potential market for AI tool exploration platforms like Tool Explorer.
Problem
Users struggle with setting up and managing customer support systems for their software companies.
Lack of high-quality and efficient customer support solutions.
Solution
A customer support platform with an AI-first approach.
Users can easily create an AI customer support widget with live chat support.
Core features: AI-driven customer support widget creation, live chat support for real-time communication.
Customers
Modern software companies looking to enhance their customer support experience.
Occupation: Customer support managers, customer service representatives.
Unique Features
AI-first approach to customer support widget creation.
Seamless integration of live chat support for real-time assistance.
User Comments
Easy to set up and use, saves us a lot of time and resources.
The AI responses are impressively accurate and helpful.
Great way to provide immediate support to our customers.
Improved our response time and customer satisfaction.
Highly recommended for businesses looking to streamline customer support.
Traction
Over 500k users have adopted Chatmate for their customer support needs.
Monthly recurring revenue (MRR) of $150k, with a growth rate of 20% per quarter.
Market Size
$130 billion market size for customer support software and services globally.
ThriveDesk for Wix
Customer support automation & Live chat for Wix store owners
80
Problem
Wix store owners struggle with managing customer support efficiently, as traditional methods do not integrate customer purchase history or order details directly into the support platform. This lack of integration leads to longer response times and a less personalized support experience, hindering efficient customer support.
Solution
Thrivedesk is a customer support dashboard specifically designed for Wix store owners. It automates support tasks and integrates live chat capabilities, allowing users to view customer purchase history, order details, and fulfill orders directly during a support session. This advanced functionality ensures a more personalized and efficient customer service experience. Automates customer support and integrates live chat with direct access to customer purchase history and order details.
Customers
Wix store owners, especially those looking to enhance their customer support system and provide a more personalized shopping experience.
Unique Features
Integration of customer purchase history and order details directly in the customer support interface, enabling support agents to access relevant information quickly and efficiently.
User Comments
Users have not yet provided public feedback for analysis.
Traction
The specific traction details such as the number of users, MRR/ARR, or funding are not publicly available.
Market Size
The specific market size for Wix customer support tools is not available. However, the e-commerce platform market, which includes services like Wix, was valued at $6.2 trillion in 2021 and is expected to grow.
Problem
Businesses often struggle with handling large volumes of customer queries efficiently, leading to long response times and a less satisfactory customer service experience. The drawbacks of the old situation include inefficient handling of customer queries and long response times.
Solution
Almo is an AI-powered Chatbot that simplifies customer support by being trained on a company's content (website, documents, etc.) and engaging with visitors as a human would. It resolves customer queries, provides support, and significantly reduces response time.
Customers
This product is most suited for businesses of all sizes that operate online and need to manage customer queries effectively.
Unique Features
Almo's unique features include its ability to learn from a company's specific content and interact with customers in a human-like manner, providing tailored support and quick resolutions.
User Comments
Users find Almo efficient in handling queries.
It significantly reduces the workload on customer service teams.
The AI's human-like interaction is appreciated.
Quick implementation and ease of use are highlighted.
It noticeably improves customer service experience.
Traction
Unfortunately, without access to the specific URLs provided or further search capabilities, I cannot provide current traction data for Almo. Typically, such data would include user numbers, revenue, or feature updates.
Market Size
The global chatbot market was valued at $2.6 billion in 2021 and is expected to grow to $9.4 billion by 2024, highlighting the expanding demand for efficient customer service solutions.