What is TraceCurve?
Professional major incident management, outage tracking, and root cause analysis platform. Streamline incident response with real-time collaboration, AI-powered insights, and comprehensive reporting for enterprise teams.
Problem
Users currently manage major incidents and outages using inefficient manual tracking and disjointed communication channels, leading to prolonged downtime and delayed resolutions. Traditional methods lack real-time collaboration and AI-driven insights for root cause analysis.
Solution
A major incident management platform enabling users to track outages, collaborate in real-time, and leverage AI-powered insights for root cause analysis and reporting. Examples: automated incident timelines, RCA templates, compliance-ready reports.
Customers
Enterprise IT teams, incident managers, and DevOps engineers responsible for minimizing downtime, ensuring compliance, and improving service reliability. User behavior: frequent incident handling, cross-team coordination, and post-mortem analysis.
Unique Features
Combines real-time collaboration with AI-driven RCA workflows, integrates compliance reporting directly into incident resolution cycles, and offers centralized incident timelines.
User Comments
Reduced outage resolution time by 40%
Simplified cross-team communication during crises
AI insights helped identify recurring issues
Compliance reports saved audit preparation time
Intuitive interface for non-technical stakeholders
Traction
Launched v2.0 with AI RCA module in Q3 2023
Used by 500+ enterprise teams including Fortune 500 companies
Publicly listed clients include 3 major telecom providers
Founder has 2.8K followers on LinkedIn
Market Size
The global incident management software market is projected to reach $25 billion by 2027 (MarketsandMarkets, 2023), with 35% CAGR driven by enterprise digital transformation needs.
