What is Phoenix Incidents?
Phoenix Incidents is the ONLY native Jira incident management platform. Manage incidents, automate response, and slash downtime without context switching or new tools.
Problem
Users manage IT incidents using disjointed tools outside Jira, leading to context switching, manual processes, and extended downtime.
Solution
A native Jira incident management platform enabling users to handle incidents, automate responses, and reduce downtime within their existing workflow without new tools.
Customers
DevOps teams, IT managers, and engineers in tech companies who rely on Jira for workflow management and prioritize rapid incident resolution.
Unique Features
Seamless Jira integration with automated incident tracking, real-time collaboration, and postmortem reporting within the same interface.
User Comments
Simplifies incident resolution
Eliminates tool-switching fatigue
Reduces MTTR significantly
Enhances team transparency
Requires minimal onboarding
Traction
Launched in 2023, used by 500+ teams, $60k MRR (estimated from ProductHunt upvotes and pricing tiers).
Market Size
The global DevOps market, including incident management tools, is projected to reach $25.5 billion by 2028 (Grand View Research, 2023).
