What is Perspective AI?
Perspective AI helps you have real conversations with customers at scale, uncovering the deep customer truths that help fuel business growth. Get insights from every voice to make smarter decisions, deepen understanding, and confidently plan your next move.
Problem
Users are currently unable to deeply engage with a large number of customer conversations.
Limited capacity to handle large-scale customer interactions hinders a nuanced understanding of customer needs and insights.
Solution
Perspective AI is a tool that enables users to engage in real conversations with customers at scale.
It helps uncover deep customer truths and provides insights to fuel business growth, allowing for informed decision-making and strategic planning.
Customers
Business strategists, customer experience managers, and marketing professionals working in medium to large enterprises.
These users focus on leveraging customer insights for business growth and improved decision-making.
Unique Features
Automated analysis of customer conversations at scale to uncover detailed insights.
Empowers companies to engage effectively with numerous customers simultaneously, providing a deeper understanding of customer sentiments.
User Comments
Users appreciate the ability to scale customer interactions without losing detail.
Positive feedback on gaining deeper insights into customer needs.
The tool is seen as valuable for strategic decision-making.
Some users mention improvements in customer experience management.
A few users highlight the useful integration with existing business processes.
Traction
Specific traction details like number of users or financial metrics are not provided.
Launched on ProductHunt but detailed metrics such as MRR or ARR were not disclosed.
Market Size
The global customer experience management market size was valued at approximately $10.11 billion in 2020, and is expected to grow annually.
