What is Paillor?
Paillor is a employee support and automation platform that unifies Knowledge bases, SaaS automation, and Help desk functionalities in one place with AI for every type of employee question or support requests via Slack, Microsoft Teams, Google Chrome.
Problem
Employees often struggle to find quick and accurate answers to their questions or support needs within large organizations. Traditional systems may be disjointervalued, leading to delays and frustration in accessing needed information.
Solution
Paillor is a dashboard-based employee support and automation platform. It unifies Knowledge bases, SaaS automation, and Help desk functionalities in one place with AI. It facilitates quick and efficient resolution of any employee question or support request via Slack, Microsoft Teams, Google Chrome.
Customers
HR professionals, IT support teams, and employees in medium to large enterprises who are looking for efficient ways to access organizational knowledge and receive support.
Unique Features
Integration of knowledge bases, SaaS automation, and help desk functionalities into a single platform. AI-powered responses catered specifically for each type of query through popular communication tools like Slack and Microsoft Teams.
User Comments
Users appreciate the unified platform approach.
Positive feedback on AI's accuracy and speed.
Ease of use through Slack and Teams is highlighted.
Supports a wide range of employee queries effectively.
Some users desire more customization options.
Traction
5000+ installations
$8M Series A funding
500+ enterprise clients
Rated 4.5 out of 5 on average by users
20% increase in user base in the last quarter
Market Size
$30 billion by 2025 for the global enterprise collaboration market, indicating a large potential market for Paillor.
