MegaERP Call Center Dashboard
Real-time KPI Monitoring for Call Centers using Odoo ERP
# Customer Service AssistantWhat is MegaERP Call Center Dashboard?
📊 MegaERP Call Center Dashboard is built on top of Odoo ERP. Track real-time KPIs like AHT, SLA, FCR, CSAT, and more — all in one place. ➡️ Visit https://megaerp.ir to request a demo or explore the solution.
Problem
Call centers currently use fragmented systems or basic Odoo ERP modules to monitor KPIs, leading to delayed insights and disjointed data across multiple platforms.
Solution
A real-time KPI monitoring dashboard integrated with Odoo ERP, enabling users to track metrics like AHT, SLA, FCR, and CSAT in a unified interface.
Customers
Call center managers and operations teams in mid-to-large enterprises requiring centralized, real-time performance analytics.
Unique Features
Prebuilt integration with Odoo ERP, customizable KPI widgets, and live data synchronization for instant decision-making.
User Comments
Simplifies compliance tracking
Reduces manual reporting time
Improves SLA adherence visibility
Enhances team productivity
Seamless Odoo compatibility
Traction
Used by 50+ companies (per Product Hunt), with a demo request link on their website (https://megaerp.ir).
Market Size
The global call center software market was valued at $24.1 billion in 2022 (Grand View Research).
