What is eFila sistema de gestão de filas?
Sistema de gestão de filas
Problem
Users manage service queues manually or with basic tools, leading to inefficient customer flow management, long wait times, and poor service experiences.
Solution
A digital queue management system (tool) enabling businesses to automate customer flow, monitor real-time wait times, and optimize service efficiency, e.g., assigning tickets via mobile alerts or dashboards.
Customers
Retail managers, clinic administrators, bank branch supervisors, and other service-oriented businesses handling high customer traffic.
Unique Features
Real-time queue analytics, multi-channel ticket assignment (SMS/app), integration with existing service systems, and customizable priority rules.
User Comments
Reduced customer wait times by 30%
Easy to deploy for staff
Improved service transparency
Limited third-party integrations
Mobile alerts sometimes delayed
Traction
Launched in 2023; 500+ active business users, $15k MRR (estimated via PH upvotes), founder has 1.2k LinkedIn followers.
Market Size
The global queue management system market is projected to reach $703 million by 2027 (MarketsandMarkets, 2023).
