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Atrius
Gestão de Negocio e AI de Atendimento
# Customer Service Assistant
Featured on : Aug 23. 2025
Featured on : Aug 23. 2025
What is Atrius?
Atrius é uma plataforma SaaS de atendimento com Inteligência Artificial e gestão de negócios criada para ajudar pequenas e médias empresas a automatizar o relacionamento com clientes e otimizar sua operação.
Problem
Small and medium businesses manually manage customer relationships and operations, leading to inefficient processes, high labor costs, and limited scalability.
Solution
A SaaS platform with AI automation that enables businesses to centralize customer interactions, automate workflows, and analyze performance via features like AI chatbots and operational dashboards.
Customers
Small to medium business owners, customer service managers, and operations teams in industries like retail, e-commerce, and services requiring streamlined client management.
Unique Features
Combines AI-driven customer service (e.g., automated responses) with end-to-end business management tools (e.g., analytics, workflow optimization) in a single platform tailored for SMEs.
User Comments
Reduces response time by 50%
Cuts operational costs effectively
Improves customer satisfaction metrics
User-friendly interface for non-tech teams
Scalable for growing businesses
Traction
Launched in 2022, 1K+ active users, featured on ProductHunt with 500+ upvotes, founder has 2K+ LinkedIn followers.
Market Size
The global CRM market was valued at $64.9 billion in 2022, with SME adoption driving 30% of growth.