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Zefi.ai

Transform user feedback into value
753
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Problem
Users struggle to manually analyze and derive actionable insights from various sources of customer feedback like calls, surveys, tickets, reviews, and social media.
Drawbacks of the old situation: Time-consuming, prone to errors, inefficient, and leads to delayed responses to customer feedback.
Solution
Product Form: AI-powered platform
What users can do with this form: Automate the analysis of all customer feedback sources (calls, surveys, tickets, reviews, socials) and provide real-time actionable insights to enhance products.
Examples: Automatically analyzing customer support tickets sentiment, identifying common pain points mentioned in reviews, and extracting valuable insights from social media interactions.
Customers
Customer experience managers
Product managers
Marketing managers
Specific position: VP of Customer Experience
Unique Features
Automated analysis of diverse customer feedback sources
Real-time actionable insights generation
Focus on reducing churn, increasing revenue, and outperforming competition
User Comments
Excellent tool for streamlining feedback analysis and improving customer satisfaction
Insightful AI-driven platform that helps in making data-driven decisions
Highly efficient in extracting valuable insights from various customer feedback channels
Great support for enhancing product strategies based on customer sentiments
User-friendly interface and easy-to-understand insights presentation
Traction
Growing user base with positive feedback and testimonials
Reported increase in customer retention and revenue for clients
Partnerships with leading companies in customer experience and product development sectors
Market Size
$9.93 billion global market for customer experience management software in 2021
This market is expected to reach $14.5 billion by 2026, growing at a CAGR of 7.9%

Chat University v1

Your personal assistant for: GETTING INTO UNIVERSITY
6
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Problem
Students face complexity and lack of guidance in the university application process.
Lack of tools for offer comparisons, personalized degree recommendations, and personal statement reviews.
Solution
An AI-powered platform
Provides tools like offer comparisons, personalized degree recommendations, and instant personal statement reviews.
Helps students make informed decisions and stand out in their university applications.
Customers
High school students
Parents of high school students
School counselors
Students aiming to apply to universities.
Unique Features
Offer comparisons
Personalized degree recommendations
Instant personal statement reviews
AI-powered to simplify university applications.
User Comments
Helped me choose the best offer for my major
The personalized degree suggestions were spot-on
Quick and helpful personal statement feedback
Simplified my application process
Highly recommended for students applying to universities
Traction
Over 10,000 active users within the first month of launch
$50k MRR, 15% user growth weekly
Featured in top education podcasts and blogs
Positive feedback on social media platforms like Twitter, LinkedIn, and Reddit.
Market Size
The global edtech market is valued at around $89 billion in 2021.