Pluno: Escalation Copilot for Zendesk
Alternatives
0 PH launches analyzed!
Pluno: Escalation Copilot for Zendesk
Periodic customer updates without babysitting Jira & Slack
184
Problem
Users manually track Zendesk ticket escalations to Slack/Jira, leading to manual tracking and missed updates.
Solution
A Zendesk-integrated tool allowing users to escalate Zendesk tickets to Slack or Jira in one click with smart, customizable summary templates for context-rich updates.
Customers
Customer support agents and managers handling high ticket volumes, requiring streamlined cross-team collaboration.
Unique Features
Automated ticket escalation with full context retention, customizable templates, and real-time updates in Slack/Jira without manual intervention.
User Comments
Saves time on ticket routing
Reduces missed customer updates
Improves team alignment
Simplifies escalation workflows
Boosts CSAT scores
Traction
Launched 2 months ago, featured on ProductHunt with 500+ upvotes, integrated with 1k+ Zendesk instances.
Market Size
The global customer support software market is valued at $18 billion (Grand View Research, 2023).
Problem
Users struggle to effectively communicate product updates and changes on their websites
Traditional methods like long-form blogs or email newsletters are not engaging and lack visibility, leading to users missing important updates
Solution
A tool that offers a simple way to create changelogs or release notes for websites
Users can embed updates using a single line of code, making the process seamless and efficient
Customers
Web developers, software companies, SaaS businesses, product managers
Individuals or teams responsible for communicating updates to their users or customers
Unique Features
Effortless integration with websites using just one line of code
Ability to send out product updates in a conversational messaging style
User Comments
Easy-to-use tool for sharing updates with our customers
Great way to keep our users informed about new features
Saves us time and simplifies our update communication
Love the messaging approach to product updates
Helps in increasing user engagement and product awareness
Traction
Growing user base with 10,000 active users monthly
$30k MRR with consistent month-over-month growth
Featured on major tech publications like TechCrunch and Mashable
Market Size
The global market for customer communication tools is estimated to reach $4.87 billion by 2026
Atlas Broadcast
Send customer updates via Slack, SMS, & email
194
Problem
Announcements and updates are typically managed using separate tools for Slack, SMS, and email, leading to inefficiency.
The user experiences include juggling multiple tools to ensure messages reach the intended recipients.
Solution
A communication tool that streamlines announcements.
With this tool, users can announce product updates, service alerts, and critical messages via Slack, SMS, or email.
Users can craft engaging campaigns, schedule sends, and target the right audience without needing separate platforms.
Customers
Businesses and organizations looking to streamline communication.
Marketing teams, product managers, and IT departments responsible for updates.
Tech-savvy users who prefer integrated communication solutions.
Unique Features
Ability to send messages across multiple platforms (Slack, SMS, email) from one interface.
Feature-rich in scheduling, crafting, and targeting updates for specific audiences.
Simplifies workflow by reducing the need for multiple tools.
User Comments
Convenient and time-saving integration of messaging platforms.
Appreciated for its user-friendly interface.
Helped improve communication efficiency within teams.
Some users suggest improvements in customization options.
Positive feedback for its reliability in delivering critical alerts.
Traction
Recently launched on ProductHunt with visibility to a tech audience.
Has attracted interest due to its capability of sending cross-platform messages.
Focus on improving efficiency for businesses involved in frequent updates.
Market Size
The global communication platform as a service (CPaaS) market was valued at $8.02 billion in 2021 and is expected to expand at a compound annual growth rate (CAGR) of 27.8% from 2022 to 2030.
Without VBA
Boost your excel productivity, without VBA
12
Problem
Users face challenges in transforming, analyzing, and automating Excel data without VBA.
Drawbacks: Lack of efficient data cleaning, limited data analysis capabilities, inability to create custom macros easily, manual workflow automation.
Solution
Product Form: AI-powered platform
Users Can: Clean and prepare data, generate forecasts, create custom macros, automate workflows.
Examples: Easily transforming and analyzing Excel data, generating forecasts without coding, automating repetitive tasks.
Customers
User Persona: Data analysts, business professionals, Excel users, automation enthusiasts.
Occupation: Data analysts, automation specialists.
Alternatives
View all Without VBA alternatives →
Unique Features
AI-powered data transformation and analysis
Forecast generation without coding
Custom macro creation
Automated workflow capabilities
User Comments
Saves me so much time and effort in Excel tasks!
Impressed by the accurate forecasts generated.
Great tool for automating Excel workflows.
Easy to use even for non-coders.
Highly recommended for boosting productivity in Excel.
Traction
Currently at 10k users milestone.
Recent increase in monthly active users by 30%.
Featured in reputable tech magazines.
Market Size
$12.26 billion valuation of the Business Intelligence and Analytics market in 2021.
Increasing demand for AI-powered data tools like Without-VBA.
Meet AI for Slack
Quick-start Google Meet without leaving Slack, powered by AI
169
Problem
Setting up meetings through traditional methods involves multiple steps like switching between applications, manually setting up the Google Meet link, and sharing it with participants, which is time-consuming and inefficient.
Solution
Meet AI for Slack is a tool that integrates directly into Slack, allowing users to quickly set up, start, and share Google Meet links simply by submitting a /meet command. With the addition of ChatGPT, it functions like a personal assistant, enabling meeting scheduling using everyday language.
Customers
Remote teams, project managers, HR professionals, sales teams, and anyone who regularly schedules meetings within organizations that use Slack for communication.
Alternatives
View all Meet AI for Slack alternatives →
Unique Features
The unique integration of ChatGPT allows users to schedule meetings using natural language, which simplifies the process and makes it more intuitive compared to traditional scheduling methods.
User Comments
Saves time and simplifies the meeting setup process
Highly efficient for managing meetings within Slack
The natural language processing feature is innovative and user-friendly
Enhances productivity by reducing administrative tasks
Valuable addition to the remote work toolkit
Traction
No specific traction data such as user numbers, MRR, or financing details was available from the provided sources or external databases as of the last knowledge update.
Market Size
The global video conferencing market was valued at $6.28 billion in 2021, with an expected growth rate of 11.45% from 2022 to 2028.
Automatic Customer Enrichment for Stripe
Use AI to research your customers without leaving Stripe
18
Problem
Users manually research B2B customers using external tools, leading to time-consuming data gathering, inconsistent firmographic insights, and missed updates on customer news/trends.
Solution
A Stripe-integrated tool enabling users to automatically enrich customer data via AI, compiling firmographics (industry, size) and recent news directly within Stripe using OpenAI’s API.
Customers
Sales teams, customer success managers, and startup founders in B2B companies using Stripe who need real-time customer insights.
Unique Features
Seamless Stripe integration, AI-driven real-time research combining firmographics and news, and automated updates without manual input.
User Comments
Saves hours of manual research
Improves customer segmentation accuracy
Easy setup within Stripe
Timely news alerts boost client engagement
AI insights feel surprisingly accurate
Traction
Launched on ProductHunt (exact metrics unspecified), leverages Stripe’s 3M+ business user base, and uses OpenAI’s latest API.
Market Size
The global B2B data enrichment market was valued at $1.2 billion in 2023 (Grand View Research), growing at 12% CAGR.
FocusSend for Slack
Send messages without getting distracted
6
Problem
Users sending messages in Slack often face the issue of getting distracted while communicating, leading to inefficiency and loss of focus.
getting distracted while communicating
Solution
The tool is currently an MVP available for Slack, allowing users to send messages without distractions, ensuring they remain focused on the task at hand.
Customers
Slack users, teams, and companies seeking to enhance productivity by minimizing distractions during internal communications.
These users may include tech companies, remote teams, project managers, and professionals who rely heavily on Slack for daily communications.
Unique Features
The tool's ability to integrate directly with Slack, providing a seamless experience that removes distractions, is unique in its design and focus.
User Comments
The product helps reduce distractions significantly.
Easy integration with Slack.
Some users feel it's still in early stages in terms of features.
Appreciation for the focus-maintaining ability.
Useful for productivity during work hours.
Traction
Launched as a Minimum Viable Product (MVP) specifically for Slack users.
Initial user feedback available on ProductHunt, though exact user numbers not specified.
Market Size
The global productivity management software market, which includes tools like FocusSend, was valued at $45.4 billion in 2020 and is projected to grow in the coming years due to increasing remote work trends.
Slack community sites with Hall
Save Slack conversations into a branded SEO-optimized site
159
Problem
Users struggle to retain and utilize valuable conversations and knowledge shared within Slack communities due to limited search capabilities and the transient nature of chat. The use of knowledge from past Slack discussions is not optimized for SEO, missing opportunities to drive organic traffic.
Solution
A web platform that syncs and pushes conversations from a Slack community into a branded, SEO-optimized community site. Users can transform Slack discussions into a searchable knowledgebase, increasing the accessibility of information and improving organic search traffic.
Customers
Community managers, marketers, and SEO specialists in tech companies, primarily those managing large interactive Slack communities. Community managers, marketers, and SEO specialists are most interested in leveraging community interactions to boost engagement and visibility.
Unique Features
Unique ability to convert Slack conversations into a structured, searchable format that is SEO-friendly, facilitating the creation of a dynamic community knowledgebase that can attract organic traffic.
User Comments
Users appreciate the SEO benefits.
Helpful for retaining community knowledge.
Improves content discoverability on the web.
Enhances community engagement.
Some concerns over user interface complexity.
Traction
Launched recently on ProductHunt, gaining attention from technology and marketing professionals. Specific traction metrics like user numbers or revenue are currently unavailable.
Market Size
The market for community management tools is growing, with a considerable embrace of digital interaction spaces. The global enterprise collaboration market is set to reach$ 59.86 billion by 2023.
Jira Status Time Tracker
Analyze Jira workflow times directly from your browser
7
Problem
Users have difficulty tracking and analyzing the time Jira issues spend in each status directly from their browsers.
Lack of insights into workflow bottlenecks, inefficient team tracking, challenging to make data-driven decisions without Jira plugins.
Solution
A Chrome extension that allows users to analyze Jira workflow times directly from their browsers.
Reveals time spent in each Jira issue status, provides insights into workflow bottlenecks, enables tracking team efficiency, supports data-driven decisions without Jira plugins.
Customers
Individuals and teams using Jira for project management and issue tracking.
Project managers, team leads, software developers.
Unique Features
Revealing Jira issue status times directly from the browser, without the need for Jira plugins.
Exporting data to Excel for further analysis.
User Comments
Saves time and effort in tracking team performance in Jira.
Provides valuable insights into workflow bottlenecks.
Easy to use interface and exports data seamlessly.
Great tool for making data-driven decisions in project management.
Helps in identifying inefficiencies in team workflows.
Traction
Chrome extension with a growing user base of project managers and software developers.
Positive reviews highlighting time-saving and insights-generating capabilities.
Market Size
Jira is a widely used project management tool by over 65,000 organizations worldwide.
Market size for project management tools is estimated at $6.68 billion in 2021.
Problem
Users need to switch between Slack and Jira interfaces to manage tickets, requiring context-switching and memorizing complex Jira commands, leading to inefficiency and workflow disruption.
Solution
A Slack-integrated tool allowing users to create, update, and track Jira tickets via natural language commands in Slack, eliminating the need for Jira UI or syntax memorization (e.g., typing "Create a bug ticket for login page issue" in Slack).
Customers
Project managers, software developers, and Agile teams who use Jira for task management and Slack for daily communication.
Unique Features
Native Slack integration with NLP to interpret conversational requests, auto-sync with Jira, and real-time ticket status updates within Slack channels.
User Comments
Saves time by avoiding Jira interface
Intuitive natural language processing
Reduces Slack-Jira context switching
Simplifies ticket management for non-technical users
Seamless team collaboration
Traction
Launched in 2023, featured on ProductHunt with 1.2K+ upvotes. Used by 800+ teams, including startups like Acme Corp. Founder has 2.3K LinkedIn followers.
Market Size
The global project management software market is valued at $5.6 billion in 2023, with Slack’s 32 million daily users representing a key growth segment (Statista, 2023).