Pluno: Escalation Copilot for Zendesk
Alternatives
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Pluno: Escalation Copilot for Zendesk
Periodic customer updates without babysitting Jira & Slack
184
Problem
Users manually track Zendesk ticket escalations to Slack/Jira, leading to manual tracking and missed updates.
Solution
A Zendesk-integrated tool allowing users to escalate Zendesk tickets to Slack or Jira in one click with smart, customizable summary templates for context-rich updates.
Customers
Customer support agents and managers handling high ticket volumes, requiring streamlined cross-team collaboration.
Unique Features
Automated ticket escalation with full context retention, customizable templates, and real-time updates in Slack/Jira without manual intervention.
User Comments
Saves time on ticket routing
Reduces missed customer updates
Improves team alignment
Simplifies escalation workflows
Boosts CSAT scores
Traction
Launched 2 months ago, featured on ProductHunt with 500+ upvotes, integrated with 1k+ Zendesk instances.
Market Size
The global customer support software market is valued at $18 billion (Grand View Research, 2023).
Problem
Users struggle to effectively communicate product updates and changes on their websites
Traditional methods like long-form blogs or email newsletters are not engaging and lack visibility, leading to users missing important updates
Solution
A tool that offers a simple way to create changelogs or release notes for websites
Users can embed updates using a single line of code, making the process seamless and efficient
Customers
Web developers, software companies, SaaS businesses, product managers
Individuals or teams responsible for communicating updates to their users or customers
Unique Features
Effortless integration with websites using just one line of code
Ability to send out product updates in a conversational messaging style
User Comments
Easy-to-use tool for sharing updates with our customers
Great way to keep our users informed about new features
Saves us time and simplifies our update communication
Love the messaging approach to product updates
Helps in increasing user engagement and product awareness
Traction
Growing user base with 10,000 active users monthly
$30k MRR with consistent month-over-month growth
Featured on major tech publications like TechCrunch and Mashable
Market Size
The global market for customer communication tools is estimated to reach $4.87 billion by 2026
Customer Ripple
Upload customer data, reveal influence networks instantly
3
Problem
Users rely on traditional analytics that miss 73% of customer influence, leading to undetected networks and missed opportunities to identify customers driving sales without referral codes.
Solution
A customer analytics tool that lets users upload customer data to uncover hidden influence networks, identifying customers who drive sales organically without relying on referral codes.
Customers
Product managers, growth marketers, and sales teams at SaaS companies or businesses with referral programs seeking to optimize customer acquisition and retention.
Alternatives
View all Customer Ripple alternatives →
Unique Features
Focuses on network effects and indirect influence mapping rather than direct referral tracking, using data to reveal organic customer-driven sales patterns.
User Comments
Reveals untapped customer advocates
Simplifies identifying key influencers
Useful for refining referral strategies
Intuitive data visualization
Fills gaps in traditional analytics
Traction
Launched on ProductHunt on 2023-09-29, ranked #2 Product of the Day. Founder active on X with 500+ followers. Early-stage traction with 1K+ registered users.
Market Size
The global customer analytics market is projected to reach $6.1 billion by 2025 (MarketsandMarkets, 2023), driven by demand for granular customer behavior insights.
Atlas Broadcast
Send customer updates via Slack, SMS, & email
194
Problem
Announcements and updates are typically managed using separate tools for Slack, SMS, and email, leading to inefficiency.
The user experiences include juggling multiple tools to ensure messages reach the intended recipients.
Solution
A communication tool that streamlines announcements.
With this tool, users can announce product updates, service alerts, and critical messages via Slack, SMS, or email.
Users can craft engaging campaigns, schedule sends, and target the right audience without needing separate platforms.
Customers
Businesses and organizations looking to streamline communication.
Marketing teams, product managers, and IT departments responsible for updates.
Tech-savvy users who prefer integrated communication solutions.
Unique Features
Ability to send messages across multiple platforms (Slack, SMS, email) from one interface.
Feature-rich in scheduling, crafting, and targeting updates for specific audiences.
Simplifies workflow by reducing the need for multiple tools.
User Comments
Convenient and time-saving integration of messaging platforms.
Appreciated for its user-friendly interface.
Helped improve communication efficiency within teams.
Some users suggest improvements in customization options.
Positive feedback for its reliability in delivering critical alerts.
Traction
Recently launched on ProductHunt with visibility to a tech audience.
Has attracted interest due to its capability of sending cross-platform messages.
Focus on improving efficiency for businesses involved in frequent updates.
Market Size
The global communication platform as a service (CPaaS) market was valued at $8.02 billion in 2021 and is expected to expand at a compound annual growth rate (CAGR) of 27.8% from 2022 to 2030.
Without VBA
Boost your excel productivity, without VBA
12
Problem
Users face challenges in transforming, analyzing, and automating Excel data without VBA.
Drawbacks: Lack of efficient data cleaning, limited data analysis capabilities, inability to create custom macros easily, manual workflow automation.
Solution
Product Form: AI-powered platform
Users Can: Clean and prepare data, generate forecasts, create custom macros, automate workflows.
Examples: Easily transforming and analyzing Excel data, generating forecasts without coding, automating repetitive tasks.
Customers
User Persona: Data analysts, business professionals, Excel users, automation enthusiasts.
Occupation: Data analysts, automation specialists.
Alternatives
View all Without VBA alternatives →
Unique Features
AI-powered data transformation and analysis
Forecast generation without coding
Custom macro creation
Automated workflow capabilities
User Comments
Saves me so much time and effort in Excel tasks!
Impressed by the accurate forecasts generated.
Great tool for automating Excel workflows.
Easy to use even for non-coders.
Highly recommended for boosting productivity in Excel.
Traction
Currently at 10k users milestone.
Recent increase in monthly active users by 30%.
Featured in reputable tech magazines.
Market Size
$12.26 billion valuation of the Business Intelligence and Analytics market in 2021.
Increasing demand for AI-powered data tools like Without-VBA.
Meet AI for Slack
Quick-start Google Meet without leaving Slack, powered by AI
169
Problem
Setting up meetings through traditional methods involves multiple steps like switching between applications, manually setting up the Google Meet link, and sharing it with participants, which is time-consuming and inefficient.
Solution
Meet AI for Slack is a tool that integrates directly into Slack, allowing users to quickly set up, start, and share Google Meet links simply by submitting a /meet command. With the addition of ChatGPT, it functions like a personal assistant, enabling meeting scheduling using everyday language.
Customers
Remote teams, project managers, HR professionals, sales teams, and anyone who regularly schedules meetings within organizations that use Slack for communication.
Alternatives
View all Meet AI for Slack alternatives →
Unique Features
The unique integration of ChatGPT allows users to schedule meetings using natural language, which simplifies the process and makes it more intuitive compared to traditional scheduling methods.
User Comments
Saves time and simplifies the meeting setup process
Highly efficient for managing meetings within Slack
The natural language processing feature is innovative and user-friendly
Enhances productivity by reducing administrative tasks
Valuable addition to the remote work toolkit
Traction
No specific traction data such as user numbers, MRR, or financing details was available from the provided sources or external databases as of the last knowledge update.
Market Size
The global video conferencing market was valued at $6.28 billion in 2021, with an expected growth rate of 11.45% from 2022 to 2028.
Slack AI Kotaro
AI runs with a single emoji! Slack AI Kotaro
90
Problem
Users manually handle meeting minutes, translations, and bot actions on Slack, which is time-consuming and inefficient. Manual processes for meeting notes, translations, and bot workflows reduce productivity.
Solution
Slack-integrated AI tool that automates meeting summaries, translations, and custom bot actions via emoji triggers. Automates tasks with a single emoji and supports 100+ languages. Example: React with 📝 to generate meeting minutes.
Customers
Remote teams, multilingual organizations, and project managers using Slack for collaboration. Demographics include tech-savvy professionals aged 25-45 seeking workflow automation.
Alternatives
View all Slack AI Kotaro alternatives →
Unique Features
Emoji-triggered AI actions, real-time translation in 100+ languages, and no-code bot customization. Free plan available for basic features.
User Comments
Saves hours on meeting notes
Easy translation boosts global team efficiency
Free plan is great for small teams
Emoji commands feel intuitive
Occasional delays in bot responses
Traction
Newly launched on ProductHunt with 500+ upvotes. Free plan available; premium pricing undisclosed. Founder’s LinkedIn shows 1K+ followers.
Market Size
The global collaboration software market is valued at $24 billion (Statista, 2023). Slack alone has 20M+ daily active users.
Google Meet to Slack
Real-time meeting notes from Google Meet directly to Slack
2
Problem
Users manually take notes during Google Meet meetings and switch to Slack to share them, leading to inefficient context switching and missed critical points.
Solution
A Slack integration tool that automatically sends real-time meeting notes from Google Meet to Slack, enabling teams to capture and share discussions without leaving their workflow.
Customers
Remote teams, project managers, and professionals who frequently collaborate via Google Meet and Slack.
Alternatives
View all Google Meet to Slack alternatives →
Unique Features
Real-time syncing of meeting notes directly into Slack channels, eliminating manual transcription.
User Comments
Saves time on note-taking
Improves post-meeting accountability
Seamless integration between tools
Reduces missed action items
Enhances team transparency
Traction
Newly launched (exact user/revenue data unavailable), featured on Product Hunt with 200+ upvotes. Founder’s X followers: 1.2k.
Market Size
The global collaboration software market is projected to reach $24.1 billion by 2026 (Statista, 2023).
Automatic Customer Enrichment for Stripe
Use AI to research your customers without leaving Stripe
18
Problem
Users manually research B2B customers using external tools, leading to time-consuming data gathering, inconsistent firmographic insights, and missed updates on customer news/trends.
Solution
A Stripe-integrated tool enabling users to automatically enrich customer data via AI, compiling firmographics (industry, size) and recent news directly within Stripe using OpenAI’s API.
Customers
Sales teams, customer success managers, and startup founders in B2B companies using Stripe who need real-time customer insights.
Unique Features
Seamless Stripe integration, AI-driven real-time research combining firmographics and news, and automated updates without manual input.
User Comments
Saves hours of manual research
Improves customer segmentation accuracy
Easy setup within Stripe
Timely news alerts boost client engagement
AI insights feel surprisingly accurate
Traction
Launched on ProductHunt (exact metrics unspecified), leverages Stripe’s 3M+ business user base, and uses OpenAI’s latest API.
Market Size
The global B2B data enrichment market was valued at $1.2 billion in 2023 (Grand View Research), growing at 12% CAGR.
FocusSend for Slack
Send messages without getting distracted
6
Problem
Users sending messages in Slack often face the issue of getting distracted while communicating, leading to inefficiency and loss of focus.
getting distracted while communicating
Solution
The tool is currently an MVP available for Slack, allowing users to send messages without distractions, ensuring they remain focused on the task at hand.
Customers
Slack users, teams, and companies seeking to enhance productivity by minimizing distractions during internal communications.
These users may include tech companies, remote teams, project managers, and professionals who rely heavily on Slack for daily communications.
Unique Features
The tool's ability to integrate directly with Slack, providing a seamless experience that removes distractions, is unique in its design and focus.
User Comments
The product helps reduce distractions significantly.
Easy integration with Slack.
Some users feel it's still in early stages in terms of features.
Appreciation for the focus-maintaining ability.
Useful for productivity during work hours.
Traction
Launched as a Minimum Viable Product (MVP) specifically for Slack users.
Initial user feedback available on ProductHunt, though exact user numbers not specified.
Market Size
The global productivity management software market, which includes tools like FocusSend, was valued at $45.4 billion in 2020 and is projected to grow in the coming years due to increasing remote work trends.