What is Vepaar : Salesforce + WhatsApp?
The Chrome Extension, without needing the WhatsApp API, enables quick replies, conversation saving, ticket management, reminders, and scheduling. It integrates Salesforce, HubSpot, and Google Calendar within WhatsApp Web, reducing turnaround times.
Problem
Business users juggle between Salesforce and WhatsApp for customer management, leading to inefficiencies in quick replies, conversation saving, ticket management, reminders, and scheduling. The juggling between different platforms increases turnaround times.
Solution
A Chrome Extension that integrates Salesforce, HubSpot, and Google Calendar within WhatsApp Web. It enables quick replies, conversation saving, ticket management, reminders, and scheduling without needing the WhatsApp API, reducing turnaround times.
Customers
The primary users are sales and support teams that frequently use WhatsApp for communication and rely on CRM tools like Salesforce or HubSpot for customer management.
Unique Features
Integration of Salesforce, HubSpot, and Google Calendar within WhatsApp Web, facilitating CRM tasks directly from WhatsApp without the need for the WhatsApp API.
User Comments
Users appreciate the integration for reducing turnaround times.
The ability to manage tickets and schedule reminders directly in WhatsApp is highly valued.
Quick replies feature is seen as a major efficiency booster.
Some users highlighted the ease of installation and use of the Chrome Extension.
There's positive feedback on how it streamlines workflow between different platforms.
Traction
Due to the constraints, specific traction data is not available.
Market Size
The global chatbot market was valued at $17.17 billion in 2020 and is expected to reach $102.29 billion by 2026, showing the high demand for communication and CRM integration solutions.
