What is Userletters?
Userletters is a simple feedback tool that lets you collect insights, bugs, and feature requests directly from your users. Just add one line of code, users click “Feedback,” write their thoughts, and you receive it instantly via email.
Problem
Users manually collect feedback through multiple channels (e.g., emails, forms, spreadsheets), leading to inefficient aggregation and delayed responses.
Solution
A feedback tool where users add one line of code to their product, enabling users to submit feedback directly via a widget, which is delivered instantly to the product team's inbox.
Customers
Product managers, startup founders, and customer support teams in SaaS companies or SMEs needing real-time user insights.
Unique Features
Minimal setup (one-line code integration), no dashboard dependency, and direct email delivery of feedback.
User Comments
Simplifies feedback collection for small teams
Instant notifications improve responsiveness
No learning curve for end-users
Lacks advanced analytics
Seamless integration with existing workflows
Traction
Launched on ProductHunt, no specific revenue or user numbers disclosed in available data.
Market Size
The global customer feedback software market is projected to reach $10.1 billion by 2027 (Source: Grand View Research).
