What is Userback?
The market leading user feedback platform just got better with a redesigned UI and new features! Now it’s even easier to capture in-app insights, prioritize features and resolve issues, faster!
Problem
Collecting user feedback often involves complex systems that can be difficult for users to navigate, leading to slower issue resolution and feature prioritization. The complex systems and difficulty in efficiently gathering insights directly from the app user interface are significant drawbacks.
Solution
Userback is a user feedback platform with a newly redesigned UI and enhanced features. It simplifies capturing in-app insights, prioritizing features, and resolving issues. With its sleek, intuitive dashboard, users can easily capture in-app insights and prioritize feature development, making the whole process more efficient.
Customers
Product managers, user experience designers, web developers, and software companies are the primary users. These professionals or entities are involved in product development and customer satisfaction processes, making product managers and user experience designers especially relevant.
Unique Features
Userback stands out for its redesigned user interface that emphasizes simplicity and intuitiveness, and the ability to directly capture feedback within apps. These aspects make it uniquely equipped for fast-paced, user-centered product development environments.
User Comments
Users appreciate the redesigned UI for its ease of use.
The in-app feedback capture tool is highlighted as particularly helpful.
The ability to prioritize features based on feedback is well-received.
Some users mention a learning curve with the new features but find it manageable.
The overall sentiment is positive, with users feeling it enhances their workflow.
Traction
Specific traction data such as the number of users, MRR, or new feature adoption rates are not provided directly on the Product Hunt page or the product's website.
Market Size
The global customer feedback software market is expected to reach $10.6 billion by 2027, growing at a CAGR of 12.7% from 2020 to 2027.
