What is The SMS City?
The SMS City is a messaging automation platform that transforms WhatsApp and SMS into the command center for your entire business operation.
Problem
Users manage WhatsApp and SMS communications manually, leading to inefficient workflows, delayed responses, and lack of centralized control over business operations.
Solution
A messaging automation platform where users automate workflows and centralize WhatsApp/SMS communications for business operations, e.g., triggering bulk messages or integrating with CRM tools.
Customers
Operations managers, customer support teams, and businesses relying on WhatsApp/SMS for customer engagement, especially in regions like Asia and Africa where WhatsApp dominates.
Unique Features
Combines WhatsApp and SMS automation into a single command center, enabling real-time API integrations, bulk messaging, and workflow automation for end-to-end business processes.
User Comments
Simplifies bulk messaging
Integrates seamlessly with existing tools
Reduces manual effort in customer support
Improves response accuracy
Enhances scalability for SMEs
Traction
Used by 10k+ businesses; exact revenue data undisclosed. Founder active on LinkedIn with 5k+ followers.
Market Size
The global enterprise messaging market is valued at $72.2 billion in 2023, with SMS and WhatsApp-based solutions driving growth in SME sectors.
