What is The New Onset?
Onset makes it easy to share release notes, publish your roadmap, and keep customers informed — all in one platform.
Problem
Users currently manage product updates and customer communication through fragmented platforms (e.g., emails, blogs, disjointed tools), leading to inconsistent messaging, duplicated efforts, and reduced customer trust.
Solution
A customer communication platform where users can share release notes, publish roadmaps, and centralize updates (e.g., combining release note publishing, roadmap visibility, and customer notifications in one tool).
Customers
Product Managers and Customer Success Teams at SaaS companies or tech startups seeking to improve transparency and reduce churn.
Unique Features
Integrates release notes, roadmap visibility, and customer notifications into a single interface with customizable branding and automated updates.
User Comments
Simplifies stakeholder communication
Saves time managing updates
Improves customer retention
Limited third-party integrations
Intuitive for non-technical users
Traction
Launched 1 month ago (as of analysis), 540+ upvotes on ProductHunt, active usage by 150+ teams (self-reported), pre-revenue stage
Market Size
The global product roadmap software market was valued at $5.5 billion in 2021 (Statista).
