What is Tern Eco?
Tern Eco provides a systematic way to recover products for resale and repair. The software integrates directly into a retailer’s website to create a seamless and convenient way for customers to request a repair or trade-in on a previously purchased item
Problem
Customers struggle to find an easy and efficient way to repair or trade-in products they have purchased from retailers
Solution
A software that seamlessly integrates into a retailer's website to facilitate product repair or trade-in requests, providing a systematic approach for circular retail
Customers
Customers: Consumers who value sustainability, retailers looking to offer value-added services to their customers, and individuals interested in extending the lifecycle of their products
Unique Features
Enables customers to easily request repairs or trade-ins for purchased items directly on the retailer's website, fostering a circular economy approach within retail
User Comments
Convenient solution for product repairs and trade-ins
Seamless integration on retailer websites
Promotes sustainability and product longevity
Efficient way to handle post-purchase services
Great addition for retailers to enhance customer experience
Traction
Tern Eco has seen a positive response with a growing number of retailers integrating the software, leading to an increase in repair and trade-in requests
Market Size
$48.9 billion was the estimated value of the global reverse logistics market in 2020, indicating a growing demand for circular retail solutions
