What is SignalZen?
Add SignalZen Live Chat widget and your mailbox to SignaZen. Talk to your prospects/clients directly from Slack or Microsoft Teams. Scan your website with our ChatGPT engine and our chatbot will work instead of you. Jump into conversations yourself if needed.
Problem
Businesses struggle to manage customer support across multiple platforms, leading to inefficient customer service and missed opportunities for engagement.
Solution
SignalZen offers a live chat widget and mailbox integration that allows businesses to manage customer support directly from Slack or Microsoft Teams. Using a ChatGPT engine, SignalZen can autonomously manage customer chats or escalate to human support when necessary.
Customers
Businesses with an online presence, particularly those with small to medium-sized teams who rely on Slack or Microsoft Teams for internal communication.
Unique Features
Integration with Slack and Microsoft Teams for customer support, ChatGPT engine for autonomous chat management, live chat widget for direct communication.
User Comments
Saves time by managing customer support in existing workflow platforms.
The autonomous ChatGPT feature efficiently handles common queries.
Streamlines customer communication, improving response times.
Easy to integrate and use within MS Teams and Slack.
Positive impact on customer service quality and team productivity.
Market Size
The global live chat software market size is expected to reach $987.3 million by 2023.