What is SignalZen?
Customer Support directly from Slack or Microsoft Teams. Add our Live Chat widget to your website and integrate your CS email box with SignalZen. Once it is done, you can talk to your website visitors or reply to emails by using Slack or Microsoft Teams.
Problem
Customers and businesses face challenges in efficient and immediate communication due to the separation of customer support channels and team communication platforms.
Solution
SignalZen is a customer support tool that integrates live chat widgets on websites with Slack or Microsoft Teams, allowing businesses to manage customer support and reply to emails directly from their team communication platforms.
Customers
Customer support teams, online businesses, and companies looking for a streamlined process to handle customer inquiries and support directly from their internal communication tools.
Unique Features
Integration of customer support with Slack or Microsoft Teams for immediate and centralized response, merging live chat and email queries into a single platform.
User Comments
Users appreciate the integration with familiar platforms.
The ease of set-up and use has positive feedback.
Improves team collaboration on customer support tasks.
Significant time-saving in managing customer queries.
Enhancement of customer service responsiveness noted.
Traction
Unable to find specific traction data due to sources constraint.
Market Size
Unable to specify due to sources constraint.
