SelfDesk for Shopify
Let customer make order edits and add products post-purchase
# E-commerce AssistantWhat is SelfDesk for Shopify?
Transform your Shopify store order status page into a revenue-generating machine by enabling post-purchase order edits and upsells.
Problem
The current situation of Shopify store owners is that their order status pages do not support post-purchase order edits or upselling, which can limit revenue potential.
The drawbacks include: inability to capture additional revenue opportunities after a purchase is made and missed chances for customer engagement through order modifications.
Solution
A Shopify app integrated directly into the order status page that enables post-purchase order edits and upsells.
With this tool, users can allow their customers to make order modifications post-purchase, like adding additional products or making changes to existing orders.
Additionally, it turns the order status page into a platform for increased sales opportunities by facilitating upsells.
Customers
Shopify store owners and e-commerce managers looking to maximize their online store's revenue.
Users are typically involved in managing online stores, focusing on customer satisfaction, and are driven to improve sales metrics.
Unique Features
The product uniquely integrates with Shopify to transform a passive page into an active sales tool.
Provides real-time editing capabilities for orders, enabling dynamic engagement with customers post-purchase.
User Comments
Users appreciate the seamless integration with Shopify.
There is a positive response to the increase in sales after using the product.
Some users noted a smoother customer service experience due to order edit features.
Several reviewers mentioned ease of use as a key benefit.
A few users expressed a desire for additional customization options.
Traction
As of the most recent data, specific traction metrics are not available, such as the number of users or revenue figures.
Continuous updates are being implemented to enhance functionality and performance.
Market Size
The global e-commerce software market is projected to reach $20 billion by 2026, indicating a substantial market opportunity for products enhancing Shopify functionalities.
