What is SearchUnify Virtual Assistant?
SearchUnify Virtual Assistant is an information retrieval augmented chatbot for fine-tuned, contextual, and intent-driven conversational experiences. It harnesses the power of ML, NLP, NLQA, GenAI, and an insights engine to resolve support queries seamlessly.
Problem
Users face challenges in retrieving fine-tuned, contextual, and intent-driven information via traditional support methods.
Lack of seamless resolution for support queries.
Solution
An augmented chatbot with ML, NLP, NLQA, GenAI, and insights engine capabilities.
Users can leverage it for fine-tuned, contextual, and intent-driven conversational experiences.
Harnesses ML, NLP, NLQA, GenAI, and insights engine to resolve support queries seamlessly.
Customers
Customer support teams, service desk agents, knowledge management professionals looking for enhanced information retrieval experiences.
Customer support teams, service desk agents, knowledge management professionals.
Unique Features
Combines ML, NLP, NLQA, GenAI, and insights engine technologies for support query resolution.
Offers fine-tuned, contextual, and intent-driven conversational experiences.
User Comments
Efficient tool for resolving support queries.
Provides contextual and intent-driven information retrieval experiences.
Seamless and quick resolution of customer queries.
Great ML and NLP capabilities for assistance.
Impressive chatbot for interacting with customers.
Traction
Not available at the moment.
Market Size
Global AI chatbot market size was valued at approximately $2.6 billion in 2021.
