What is Reflectio?
Reflectio is a real-time feedback tool that allows service businesses to gather instant feedback from customers through QR codes and links. Developed by Emmanuel Taiwo, a dedicated software engineer.
Problem
Service businesses struggle to collect instant feedback from customers
Drawbacks: Traditional feedback collection methods are time-consuming, not efficient, and may lead to delayed insights
Solution
Feedback dashboard tool
Service businesses can easily gather instant feedback from customers through QR codes and links
Core features: Real-time feedback collection, QR code and link-based feedback submission, instant insights and analytics
Customers
Service business owners, managers, and staff
Occupation: Customer service representatives, business analysts, store managers
Unique Features
Real-time feedback collection through QR codes and links
Instant insights and analytics for better decision-making
Streamlined feedback process for service businesses
User Comments
Easy to use and effective for getting immediate feedback
Great for improving customer satisfaction
Helps in identifying areas for improvement quickly
Saves time compared to traditional feedback methods
Intuitive interface and dashboard for monitoring feedback
Traction
Reflectio has gained 4,500 users within the first month of launch
Positive feedback from early users with an average rating of 4.8/5
Continuous updates and improvements based on user feedback
Market Size
$5.1 billion market size for customer feedback management software in 2021
Growing demand for real-time feedback solutions in service industries
