What is Real Insights?
Real Insights is a simple yet powerful feedback collection tool that helps you gather, analyze, and act on inputs from real visitors or customers to improve websites, products, and customer experiences efficiently.
Problem
Users manually collect feedback through surveys or emails, leading to inefficient gathering and analysis of actionable insights from real customers.
Solution
A feedback collection tool that lets users gather, analyze, and act on real visitor/customer feedback via embedded widgets, heatmaps, and sentiment analysis.
Customers
Product managers, UX designers, and marketers seeking data-driven improvements for websites, products, or customer experiences.
Unique Features
Focuses on capturing authentic, real-time feedback directly from users interacting with live products/websites, bypassing hypothetical or biased responses.
User Comments
Simplifies feedback loops
Provides actionable data visualizations
Integrates seamlessly with live platforms
Reduces time spent on manual analysis
Enhances customer-centric decision-making
Traction
Launched v2.1 with sentiment analysis; exact MRR/user stats unspecified from provided data.
Market Size
The global customer experience analytics market is projected to reach $10.5 billion by 2026 (MarketsandMarkets, 2021).
