Ravenna AI – The Help Desk for Slack
Empower Your Teams. Automate Internal Support. Save Time.
# Productivity ToolsWhat is Ravenna AI – The Help Desk for Slack?
Slack first help desk for internal operations. Meet your colleagues on the platforms they love, let AI handle the heavy lifting, and amplify your results with built-in analytics — all while delivering extraordinary service every time.
Problem
Users manage internal support requests across multiple platforms, leading to fragmented communication and manual processes, causing delays and inefficiency in resolving operational issues.
Solution
A Slack-integrated help desk tool where teams can automate internal support workflows via AI, handle requests directly in Slack, and track performance with analytics (e.g., AI automates request resolution, built-in analytics for service optimization).
Customers
Internal support teams, IT departments, and operations managers in mid-sized to large companies with remote/hybrid teams needing streamlined internal workflows.
Unique Features
Native Slack integration eliminates platform switching, AI prioritizes and routes requests, real-time analytics for service tracking, and automated resolution workflows within Slack.
User Comments
Slash command support saves time
AI accurately categorizes requests
Reduced ticket resolution time by 50%
Analytics improved team accountability
Seamless Slack integration
Traction
Launched on ProductHunt with 200+ upvotes, specific MRR/user numbers undisclosed; positioned as a Slack-first solution in a growing market.
Market Size
The internal help desk software market is projected to reach $59 billion by 2030, driven by remote work adoption and AI automation demands (Grand View Research).
