What is RAS Platform?
Our platform rateafterservice.com aka RAS platform bridges the gap between sales/marketing/product owners/ business owners and their end customers or users
Problem
Businesses and product owners face challenges in maintaining direct communication with end customers, leading to inefficient feedback collection and post-sales engagement. Traditional methods like surveys, manual follow-ups, and fragmented tools result in low response rates and disjointed insights.
Solution
A centralized customer feedback and engagement platform where businesses can automate post-sales communication, gather real-time feedback, and analyze customer sentiment. Examples include automated surveys, sentiment analysis dashboards, and actionable insights to improve customer retention.
Customers
Marketing managers, product managers, business owners, and customer success teams seeking to enhance customer loyalty and reduce churn through data-driven strategies.
Unique Features
Combines automated feedback collection with AI-driven sentiment analysis and integrates directly into post-sales workflows, enabling proactive customer retention.
User Comments
Saves time on manual feedback processes
Improves customer retention metrics
User-friendly dashboard for insights
Lacks integration with niche CRMs
Sentiment analysis accuracy could improve
Traction
No publicly disclosed revenue or user counts. Featured on ProductHunt with 100+ upvotes. Founder active on LinkedIn with 500+ followers.
Market Size
The global customer experience management market is projected to reach $16.9 billion by 2026, driven by demand for post-sales engagement tools.
