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Pixell.app
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Pixell.app
Work with your customers to deliver what they want
# Customer Service Assistant
Featured on : Feb 17. 2023
Featured on : Feb 17. 2023
What is Pixell.app?
Engage with your customers to make your business better. With Pixell.app, get valuable feedback and suggestions. Prioritize features based on upvotes and downvotes. Keep users in the loop on actions taken with announcements.
Problem
Businesses often struggle to understand and prioritize customer needs, leading to ineffective updates and features that do not align with user expectations. The traditional methods of collecting feedback are scattered and unorganized, making it difficult to understand and prioritize customer needs effectively.
Solution
Pixell.app is a platform that allows businesses to engage directly with their customers, gather feedback, and prioritize future developments based on user input. Through its dashboard, businesses can receive valuable feedback and suggestions, prioritize features based on upvotes and downvotes, and make announcements to keep users informed about new updates or changes.
Customers
Business owners, product managers, and customer service representatives across various industries looking for a streamlined way to engage with their clients and improve their products or services based on direct customer feedback.
Unique Features
A unique aspect of Pixell.app is its focus on direct customer engagement and feedback prioritization through a simple upvote and downvote system, coupled with the ability to make announcements directly to the users about actions taken, ensuring transparency and ongoing user engagement.
User Comments
Comments are not available without specific user feedback from the product's page or external reviews.
Assuming comments should reflect appreciation for the platform's user engagement and feedback gathering capabilities.
Users may like the straightforward feature prioritization.
Announcements could be highly valued for keeping communication transparent.
Potential concerns or suggestions for improvements are unknown without direct comments.
Traction
As of my last update, specific traction metrics such as MRR, number of users, or new feature releases for Pixell.app are not publicly available. For precise metrics, direct engagement with the company or monitoring their official announcements on platforms like Product Hunt or their website would be necessary.
Market Size
The global market for customer feedback software is expected to grow from $5.4 billion in 2021 to $10.8 billion by 2027, at a CAGR of 12.1% during the forecast period. This growth is driven by the increasing importance of customer feedback in product development and customer service improvement.