What is Pilea Insights?
Pilea turns customer feedback and support tickets into actionable insights, helping you make smarter product decisions. Understand your customers. Prioritize better. Build faster.
Problem
Users manually analyze customer feedback and support tickets, leading to time-consuming, inefficient, and oversight-prone processes that delay product decisions.
Solution
A customer insights platform that lets users automatically analyze feedback via AI, turning it into prioritized action plans. Example: Upload support tickets to identify recurring pain points.
Customers
Product Managers, Customer Success Teams, and Startup Founders who need to align product development with customer needs and scale feedback analysis.
Unique Features
AI-driven prioritization of feedback themes and integration with support systems (e.g., Zendesk) to auto-generate insights without manual data handling.
User Comments
Saves hours of manual analysis
Identifies critical issues we missed
Simplifies roadmap prioritization
Intuitive dashboard
Seamless support tool integration
Traction
Launched in 2023, 500+ upvotes on ProductHunt, 1,000+ active users, founder has 2k followers on LinkedIn.
Market Size
The global customer feedback software market is valued at $10 billion (Source: MarketsandMarkets, 2023).
