What is PhoneBack AI?
Your customers deserve better than boring surveys. PhoneBack.ai uses conversational AI to call them for real discussions. Unlock candid feedback and turn those authentic conversations into powerful, actionable insights.
Problem
Users rely on traditional surveys (email, online forms) which suffer from low response rates and lack depth due to impersonal, time-consuming formats.
Solution
AI-driven tool that conducts conversational phone surveys via AI, enabling users to gather candid feedback, analyze conversations, and generate actionable insights (e.g., real-time sentiment analysis).
Customers
Product managers, customer experience (CX) teams, and market researchers seeking authentic customer feedback.
Unique Features
AI mimics human conversation flow, handles scalability, supports multilingual calls, and converts unstructured discussions into structured data.
User Comments
Transforms customer feedback collection
Surprisingly natural AI interactions
Higher response rates than email surveys
Actionable insights save time
Easy integration with existing tools
Traction
Newly launched (June 2024), featured on Product Hunt with ~500 upvotes, basic version free, premium pricing undisclosed.
Market Size
The global AI-in-CX market is projected to reach $15.4 billion by 2028 (MarketsandMarkets, 2023).
