What is Overlay by Crisp?
Overlay is a website search engine, powered by AI, that fights bounce rates while reducing support workload. Overlay works as a full-page website pop-up that leverages Crisp AI data hub to enhance the buying experience.
Problem
Users struggle to find relevant information on websites, leading to high bounce rates and increased support workload.
Solution
AI-powered website search engine in the form of a full-page pop-up overlay.
Enhances the buying experience by leveraging Crisp AI data hub to provide accurate and quick search results.
Customers
E-commerce websites, online retailers, and businesses with extensive content on their websites.
Unique Features
Uses AI to power the search engine for improved accuracy and relevance of search results.
Reduces bounce rates and support workload by providing a seamless website search experience.
User Comments
Users appreciate the accurate and quick search results provided by the AI-powered search engine.
Customers find the full-page pop-up overlay intuitive and valuable for enhancing the buying experience.
Some users have mentioned a reduction in bounce rates after implementing Overlay on their websites.
The AI integration has been praised for its effectiveness in delivering relevant search results.
Overall, positive feedback regarding the reduction of support workload and improved user experience.
Traction
Overlay has gained traction with a significant number of installations across various websites.
Reports suggest a growth in user engagement and reduced bounce rates after implementing Overlay.
The product has shown promising results in enhancing the overall user experience on websites.
Market Size
The global market size for AI-powered website search engines was valued at approximately $522.1 million in 2021, with a projected CAGR of 22.5% from 2021 to 2026.
