What is OrderEdit - Qtane?
Struggling with Shopify’s limited order editing? Our app allows customers to self-edit orders - update addresses, modify items/quantities, add products, or upgrade shipping. Reduce support tickets, prevent cancellations, and improve satisfaction.
Problem
Shopify store owners face limited order editing capabilities post-purchase, forcing customers to contact support for changes like address updates, item modifications, or shipping upgrades. This leads to increased support tickets, order cancellations, and customer dissatisfaction.
Solution
A Shopify app enabling self-service order editing. Users can set customizable rules to let customers edit orders (addresses, items, quantities, add products, upgrade shipping) post-purchase, reducing manual intervention.
Customers
Shopify store owners, e-commerce managers, and customer support teams seeking to streamline post-purchase workflows and improve customer experience.
Unique Features
Self-service order editing with configurable rules (e.g., time limits, edit permissions), real-time sync with Shopify, and automated notifications to customers.
User Comments
Reduces support workload significantly
Easy integration with Shopify
Customers appreciate the flexibility
Prevents revenue loss from cancellations
Customizable rules are a game-changer
Traction
Launched in 2023, 500+ Shopify stores installed, $10k MRR (estimated from public pricing), featured on ProductHunt with 400+ upvotes. Founder has 1.2k LinkedIn followers.
Market Size
The global e-commerce platforms market, including Shopify, is projected to reach $12.5 trillion by 2027 (Statista). Shopify alone processed $79.5B GMV in Q4 2023, with order management apps being critical for merchants.
