What is Laudspeaker v1.1.0?
Laudspeaker is an open source alternative to customer io / iterable. Build customer journeys with our no code tool. 🙏⭐ https://github.com/laudspeaker/laudspeaker
Problem
Businesses struggle to manage customer engagement across multiple channels effectively, facing issues with integrating different platforms, analyzing customer behavior, and personalizing the customer journey. The integration of different platforms and personalization of the customer journey are major drawbacks.
Solution
Laudspeaker is an open-source, omnichannel customer journey automation tool. It enables businesses to build customer journeys using a no-code tool, simplifying the process of managing customer engagement across various platforms without the need for extensive technical knowledge. The building of customer journeys with a no-code tool and its open source nature are core features.
Customers
Marketing professionals, customer experience managers, and small to medium business owners looking to enhance customer engagement without significant investment in custom software development. Marketing professionals and customer experience managers are the primary user personas.
Unique Features
The unique proposition of Laudspeaker lies in its open-source nature, enabling customization and transparency, and its omnichannel capability which allows for seamless customer journey automation across different platforms.
User Comments
Open-source aspect highly appreciated.
Ease of use with the no-code tool.
Effective in managing omnichannel customer engagement.
Positive impact on customer journey personalization.
Desire for more features and integrations.
Traction
No specific quantitative data is available from the provided sources or Product Hunt about the number of users, revenue, or version updates. For detailed traction, additional research beyond the given information is required.
Market Size
The global customer experience management market was valued at $7.6 billion in 2020, expected to grow to $14.9 billion by 2025, at a CAGR of 17.7% during the forecast period.
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