What is Kommunicate 3.0?
Kommunicate allows businesses to build, deploy and maintain powerful chatbots on their websites and mobile apps. Introducing Kommunicate 3.0 with Flow Designer, Advance Analytics and Omnichannel integration capabilities.
Problem
Businesses struggle to engage customers efficiently across different channels, leading to a lack of personalized support and potential loss of sales due to ineffective customer service.
Solution
Kommunicate is a multi-channel customer support platform that allows businesses to build, deploy, and maintain AI-powered chatbots on their websites and mobile apps. With features like Flow Designer, Advance Analytics, and Omnichannel integration, businesses can automate customer conversations seamlessly.
Customers
The primary users are online businesses, including e-commerce platforms, SAAS providers, and digital service providers who aim to enhance their customer service through automation and personalized support.
Unique Features
Flow Designer for visual chatbot building, Advance Analytics for deep customer insights, and Omnichannel integration for cohesive customer support across platforms.
User Comments
Users appreciate the ease of setting up AI chatbots
The Flow Designer component is highly praised for its intuitiveness
Advance Analytics aids significantly in understanding customer interactions
The Omnichannel integration has improved customer engagement across different platforms
Some users desire more customization options for chatbots
Traction
Kommunicate 3.0 has been featured on ProductHunt, indicating a level of market interest. Detailed traction metrics like user numbers and revenue are not available from the provided sources.
Market Size
The global chatbot market size was valued at $17.17 billion in 2020 and is expected to expand at a compound annual growth rate of 24.9% from 2021 to 2028.
