What is Kipps AI?
Kipps AI innovates customer support and lead generation experience. With the power of LLMs, your customers get 24/7 support. Automates redundant customer queries and redirects the leads generated to the appropriate team or team member based on the intent.
Problem
Businesses often struggle with providing continuous customer support and efficiently handling lead generation. This can lead to missed opportunities and unsatisfied customers due to delayed responses and unoptimized query processing.
Solution
Kipps AI is a customer support and lead generation tool that leverages Large Language Models (LLMs) to offer 24/7 assistance to customers. It automates responses to redundant queries and intelligently redirects leads to the relevant teams or team members.
Customers
The primary users of Kipps AI include customer support teams and sales departments in businesses across various industries looking to enhance their customer interaction and lead management processes.
Unique Features
Kipps AI's unique approach includes the integration of LLMs for real-time communication and an intelligent rerouting system that sends queries to appropriate personnel based on detected user intent.
User Comments
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Traction
Not available
Market Size
The global AI in customer service market was valued at $2.5 billion in 2021 and is expected to grow significantly in the coming years.
