What is Intryc?
Intryc scores and gives feedback on real support conversations. Now with AI simulations, agents can role play real past tickets and get scored instantly, cutting onboarding time by 50 percent and saving CX leads 12 to 15 hours of manual training each week.
Problem
Users rely on manual scoring and role-playing for agent training, resulting in lengthy onboarding and inconsistent feedback
Solution
AI-powered tool that automates ticket scoring and agent training via simulations, enabling users to simulate real tickets, receive instant AI feedback, and reduce onboarding time by 50%
Customers
Customer experience (CX) leaders, support managers, and customer support teams in SaaS or tech companies needing scalable agent training
Unique Features
Uses past tickets for simulations, 90% scoring precision, real-time feedback aligned with SOPs
User Comments
Reduces manual training workload
Improves agent readiness faster
Seamless integration with existing workflows
Boosts feedback consistency
Saves 10+ hours weekly
Traction
Newly launched, specifics undisclosed; claims 50% faster onboarding and 12-15 hours saved weekly per team
Market Size
Global corporate training market valued at $370 billion (2020), CX training as key segment
