What is Incidite?
Incidite helps to detect, communicate and resolve incidents more efficiently at a low price-point. The focus lies on communicating incidents internally and externally. Internal communication is simplified through incident roles and broadcast channels.
Problem
Users face challenges in detecting, communicating, and resolving incidents efficiently with the existing solutions.
Drawbacks: Inefficient incident detection and resolution processes leading to delays and increased downtime, lack of streamlined internal and external incident communication.
Solution
Platform with incident roles and broadcast channels for internal communication, facilitating efficient incident detection, communication, and resolution.
Core features: Incident roles, broadcast channels, internal and external incident communication.
Customers
IT professionals, incident managers, communication teams, operations managers, and customer support representatives.
Unique Features
Incident roles for clear assignment of responsibilities, broadcast channels for effective communication, internal and external incident communication focus.
User Comments
Easy to use and efficient platform for incident management.
Saves time and enhances collaboration among team members.
Great tool for streamlining incident resolution processes.
Affordable solution compared to alternatives.
User-friendly interface and effective internal communication features.
Traction
200k users on the platform, with a steady growth rate of 10% monthly.
Raised $500k in seed funding, showing investor interest and potential for further development.
Integrated with major IT service management tools, expanding reach and accessibility.
Market Size
$530 million market size for incident management software globally in 2021, with a projected growth of 12% CAGR from 2021 to 2028.
