What is Hold For Me?
Never wait on hold again! Hold for me's AI assistant will call on your behalf. It will navigate customer service lines, be patient, and when a human answers, it will call you to join!
Problem
Users often face frustrating wait times on hold with customer service, leading to wasted time and decreased productivity. The frustrating wait times on hold are the main issue.
Solution
Hold for Me is an AI assistant tool that calls on behalf of users, navigates customer service lines, and waits on hold. When a human agent is available, it notifies the user to join the call, effectively eliminating the need for users to wait on hold themselves.
Customers
This product is mostly used by busy professionals, individuals who frequently interact with customer service, and anyone looking to save time by avoiding long wait times on customer service calls.
Unique Features
Its ability to autonomously navigate customer service lines and notify the user only when required, saving significant time and reducing frustration associated with long hold times.
User Comments
Users appreciate the time saved from waiting on hold.
Positive feedback on the AI's effectiveness in dealing with customer service lines.
Users love the convenience of being called when it's their turn.
Some users expressed wishes for wider phone service compatibility.
General consensus sees it as a valuable tool for managing customer service interactions.
Traction
Since specific numerical data isn't provided, it's noted that Hold for Me received considerable attention on Product Hunt, indicating a positive initial reception and user interest.
Market Size
The global customer service market, as a relevant market, is projected to reach $496.1 billion by 2027, growing at a CAGR of 10.7% from 2021.
