What is Heep?
Heep is your restaurant’s AI host, handling guest messages and calls on WhatsApp, Instagram, Messenger, and voice. It connects to tools like Sevenrooms or OpenTable and replies instantly, in any language. Fully customized, no chatbot builder needed.
Problem
Restaurant staff manually handle guest messages and calls across platforms like WhatsApp, Instagram, Messenger, and voice, leading to slow response times and language barriers.
Solution
An AI-powered customer service tool that automates guest communication across WhatsApp, Instagram, Messenger, and voice, integrates with reservation systems (e.g., Sevenrooms, OpenTable), and provides instant multilingual replies without requiring chatbot-building expertise.
Customers
Restaurant owners, managers, and hospitality staff at small-to-mid-sized restaurants seeking to streamline operations and improve guest experience.
Unique Features
Seamless integration with reservation tools, no-code customization, real-time multilingual support, and omnichannel messaging/voice handling.
User Comments
Reduces workload for frontline staff
Eliminates language-related delays
Improves reservation management
Customizable to brand tone
Easy setup without technical skills
Traction
Launched on ProductHunt (specific upvotes/revenue undisclosed). Growing adoption in hospitality due to multilingual capabilities and integration with industry-standard tools.
Market Size
The global AI-in-hospitality market is projected to reach $2.5 billion by 2027 (MarketsandMarkets, 2023).
