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FeedbackFlow
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FeedbackFlow
Turn customer feedback chaos into actionable insights
# Analytics Assistant
Featured on : Aug 5. 2025
Featured on : Aug 5. 2025
What is FeedbackFlow?
Transform raw user feedback and reviews into actionable insights with FeedbackFlow AI. Automate sentiment analysis, topic extraction, and get clear summaries and action items.
Problem
Users need to manually analyze large volumes of unstructured feedback and reviews, resulting in time-consuming, inconsistent, and inefficient analysis leading to slow decision-making.
Solution
SaaS tool that lets users automate sentiment analysis, topic extraction, and generate clear summaries and action items from customer feedback via AI (e.g., categorizing feedback themes, prioritizing improvements).
Customers
Product Managers and Customer Success Teams in mid-to-large SaaS companies who regularly process customer feedback to inform product development and service improvements.
Unique Features
Combines sentiment analysis with automated topic clustering and generates prioritized action items tailored to specific feedback themes, eliminating manual categorization.
User Comments
Saves hours weekly on feedback analysis
Identifies recurring pain points accurately
Intuitive dashboard simplifies reporting
Boosted customer retention through insights
Faster prioritization of product updates
Traction
Launched Q3 2023, 5,000+ active users, $50k MRR, Product Hunt #1 Product of the Day (Oct 2023), 4.8/5 rating across 350+ reviews, founder has 1.2k followers on X.
Market Size
The global text analytics market, including feedback analysis tools, is projected to reach $16.5 billion by 2027 (MarketsandMarkets, 2023).