What is Erex AI?
Never miss a customer message. Erex AI automates WhatsApp support with 24/7 AI coverage. Join 50+ businesses on the waitlist. Beta launching this week.
Problem
Users are manually managing customer inquiries on WhatsApp 24/7, leading to missed messages, inefficient response times, and lack of round-the-clock support.
Solution
A WhatsApp customer support automation tool that uses AI to provide 24/7 message handling, enabling businesses to automatically respond to and manage customer queries. Example: AI instantly replies to FAQs and escalates complex issues to human agents.
Customers
Small to medium business owners and customer support managers in e-commerce, retail, or service industries who rely on WhatsApp for customer communication.
Unique Features
Specialized integration with WhatsApp’s API for AI-driven support, real-time escalation to human agents, and tailored responses based on business-specific data.
User Comments
Saves time on repetitive queries
Improves response accuracy
Beta users report reduced missed messages
Easy integration with existing workflows
Waiting for broader feature testing
Traction
50+ businesses on waitlist
Beta version launching this week (as per Product Hunt description)
Market Size
The global chat commerce market is projected to reach $34 billion by 2024 (Grand View Research), with WhatsApp being a dominant channel.
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