What is eBay AI Shopping Agent?
eBay's new AI Shopping Agent offers hyper-personalized product picks and guidance. Currently rolling out to U.S. users, it aims to make discovery on eBay effortless and tailored to your preferences.
Problem
Users manually search through eBay's vast inventory, leading to time-consuming searches and difficulty finding personalized items that match their preferences.
Solution
An AI-powered shopping agent integrated into eBay's platform that provides hyper-personalized product recommendations using conversational AI, enabling users to describe their needs via natural language queries (e.g., "Find vintage cameras under $200").
Customers
U.S.-based eBay shoppers seeking curated discoveries, bargain hunters, collectors, and time-constrained buyers who value personalized shopping experiences.
Unique Features
Leverages eBay's entire product catalog with real-time data, combines AI personalization with human curation, and integrates directly into eBay's existing platform for seamless use.
User Comments
Saves hours of manual searching
Understands niche collector terminology
Surprisingly accurate style matching
Needs more category coverage
Conversational interface feels natural
Traction
Piloted to select U.S. users through eBay's mobile app (132M active buyers globally), positioned as flagship AI feature in eBay's 2024 strategy
Market Size
The global AI in e-commerce market is projected to reach $16.8 billion by 2030 (Grand View Research, 2023).
